Public Works Inspector I

• Mar 2023 - Present

Office Administrative Assistant

• Jul 2017 - Mar 2023

Assist stormwater & inspection department with city and state stormwater management plan, processes, and yearly report. Track new development with inspection and engineering department to ensure public works standards are followed and manage excrow releases throughout the development process. Make sure right of way permits are filed, approved, and invoiced. Assist city residents with questions and concerns in regards to utility billing, city maintenance, the solid waste program, and other questions that pertain to the public works office. Answer multi-line phone system and direct calls to appropriate department. Maintain customer records in online city database and traditional filing systems. Create work orders for trash needs, culinary water concerns, and street light repairs. Enter customer payments and process monthly non-payment shut off report, including dispatching water technicians to residents homes to follow through on shut off process. Assist with city web page updates, Facebook page, and monthly newsletter. Other various office duties include but are not limited to sending emails, scheduling meetings, updating paperwork, tracking PO's, and ordering office supplies. Show less

Independent Consultant

• Oct 2008 - Dec 2020

As an Independent Consultant for the Scentsy Family I was responsible for gaining and maintaining my customer base, taking customer payments, and placing customer orders. I recruited new team members, traines, and maintained those team members so that they can grow within the Scentsy Family businesses. I marketed new Scentsy products while maintaining the Scentsy mission and made sure customers were satisfied with their Scentsy products. As an Independent Consultant for the Scentsy Family I was responsible for gaining and maintaining my customer base, taking customer payments, and placing customer orders. I recruited new team members, traines, and maintained those team members so that they can grow within the Scentsy Family businesses. I marketed new Scentsy products while maintaining the Scentsy mission and made sure customers were satisfied with their Scentsy products.

Staff Assistant

• Aug 2016 - May 2017

Classroom staff assistant for Guided Reading groups in grades first through sixth. Classroom staff assistant for Guided Reading groups in grades first through sixth.

Dispatcher

• Mar 2008 - Nov 2008

Was the first point of contact for incoming calls. Scheduled appointments, dispatched technicians, and made follow-up calls on appointments for customer service tracking purposes. Maintained customer files and entered invoices into the system for completed calls. Was also responsible for the monthly technician on-call schedule and periodically took calls for technicians on the weekends during peak seasons. Was the first point of contact for incoming calls. Scheduled appointments, dispatched technicians, and made follow-up calls on appointments for customer service tracking purposes. Maintained customer files and entered invoices into the system for completed calls. Was also responsible for the monthly technician on-call schedule and periodically took calls for technicians on the weekends during peak seasons.

Assistant Store Manager

• Oct 2005 - Mar 2008

Responsible for the day to day activities of the sales floor in my department. Worked with the signing department to make sure ads were set according to corporate sales. Made sure the floors were set according to corporate issued planograms and merchandise was in stock according to sales in my area. Maintained a high level of customer service as well as handled customer complaints. Hired, trained and disciplined associates in my department according to company standards. Responsible for the day to day activities of the sales floor in my department. Worked with the signing department to make sure ads were set according to corporate sales. Made sure the floors were set according to corporate issued planograms and merchandise was in stock according to sales in my area. Maintained a high level of customer service as well as handled customer complaints. Hired, trained and disciplined associates in my department according to company standards.