Crystal (Mengyi) Chen

UX Researcher & Product Operator at dora
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Credentials

  • Social and Behavioral Responsible Conduct of Research
    CITI Program
    May, 2023
    - Nov, 2024
  • Product Design Virtual Experience Program on Forage
    Accenture
    Feb, 2023
    - Nov, 2024

Experience

  • Dora
    • United States
    • Design
    • 1 - 100 Employee
    • UX Researcher & Product Operator
      • Dec 2022 - Present

      - Assist launched the alpha 2.0 version of the product, developing 5 main components by building strong relationships with 10k users across 5 social platforms and translating their feedback into key features. - Translated users' product experiences into 15 feature enhancements for the beta version by the leading ambassador and student leadership programs. - Assist launched the alpha 2.0 version of the product, developing 5 main components by building strong relationships with 10k users across 5 social platforms and translating their feedback into key features. - Translated users' product experiences into 15 feature enhancements for the beta version by the leading ambassador and student leadership programs.

  • NetEase Youdao
    • China
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Project Manager Internship
      • Aug 2022 - Sep 2022

      - Improved user experiences and product performance by identifying 10 enhancements through end-user needs analysis of the product’s mobile version% - Aligned product development plans with corporate strategy and end-user needs by formulating 2 long-term plans based on market research and data analysis. - Improved user experiences and product performance by identifying 10 enhancements through end-user needs analysis of the product’s mobile version% - Aligned product development plans with corporate strategy and end-user needs by formulating 2 long-term plans based on market research and data analysis.

  • Fiu gallery
    • Shanghai, China
    • Assistant Product Manager
      • May 2021 - Aug 2021

      - Transformed exhibition-goer experience for 2000+ attendees by analyzing user feedback, coordinating with the curator on 4 exhibitions, and providing engaging content through 10 related pieces, 15 research projects, and 50+ references% - Boosted revenue by 30% by ensuring the quality of derivative artworks through coordination with 2 factories and leading sales efforts at 2 art exhibitions (Shanghai "ABC Art Book Exhibition" and Shanghai "Good!" Art Fair). - Transformed exhibition-goer experience for 2000+ attendees by analyzing user feedback, coordinating with the curator on 4 exhibitions, and providing engaging content through 10 related pieces, 15 research projects, and 50+ references% - Boosted revenue by 30% by ensuring the quality of derivative artworks through coordination with 2 factories and leading sales efforts at 2 art exhibitions (Shanghai "ABC Art Book Exhibition" and Shanghai "Good!" Art Fair).

Education

  • UC San Diego
    Bachelor of Science - BS, Cognitive Science w/ Spec. Design & Interaction
    2020 - 2024

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