Crystal McMahan, CSRM

Assistant JPA Manager at Keenan
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Experience

    • United States
    • Insurance
    • 500 - 600 Employee
    • Assistant JPA Manager
      • Oct 2022 - Present

    • Account Manager
      • May 2016 - Oct 2022

      Torrance, CA •Provide servicing and administration to several of the largest schools’ insurance JPAs in California; assist in maintaining, renewing and growing Property & Liability and Workers’ Compensation JPA programs for California public school districts and community colleges. •Assess current loss drivers and risk trends to strengthen current programs and identify, develop, and implement new tools and resources to help mitigate losses. •Integration with Loss Control, Claims… Show more •Provide servicing and administration to several of the largest schools’ insurance JPAs in California; assist in maintaining, renewing and growing Property & Liability and Workers’ Compensation JPA programs for California public school districts and community colleges. •Assess current loss drivers and risk trends to strengthen current programs and identify, develop, and implement new tools and resources to help mitigate losses. •Integration with Loss Control, Claims Administration, Marketing, Underwriting, and Financial recordkeeping divisions; streamlining internal processes and external communications. •Facilitate quarterly Board and Committee meetings, prepare and disseminate agenda packets and minutes. Also responsible for organizing Annual JPA Conferences, Defense Counsel Summits, and quarterly Risk Management Roundtables. •Generate quarterly Executive Summaries and Newsletters for distribution to member districts. •Assist in drafting and implementing JPA policies, procedures, and other governing documents; manage vendor contracts.

    • Account Coordinator
      • Aug 2014 - May 2016

      Torrance, CA •Assisted the Property & Casualty JPA Management team with providing public school districts and municipalities throughout California with high quality, cost-effective property & liability insurance, workers' compensation, and risk management programs. •Coordinated and organized Joint Powers Authority (JPA) meetings, seminars, and annual conferences; handled event registration. •Prepared agenda packets for close to 100 Board and Committee meetings per year, attended JPA meetings… Show more •Assisted the Property & Casualty JPA Management team with providing public school districts and municipalities throughout California with high quality, cost-effective property & liability insurance, workers' compensation, and risk management programs. •Coordinated and organized Joint Powers Authority (JPA) meetings, seminars, and annual conferences; handled event registration. •Prepared agenda packets for close to 100 Board and Committee meetings per year, attended JPA meetings and recorded minutes, and other JPA administrative tasks. •Provided support across eight Super Pool JPAs. Pools include over 30% of CA public education districts, representing nearly 2.7 million students and over $72 billion in Total Insured Value. •Filed Form 700s, Secretary of State filings, and assisted with various legal documents; maintained administrative guides; helped prepare annual reports.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Operations Manager
      • Feb 2012 - Apr 2014

      Los Angeles, CA •Managed and processed payroll, reconciled expense reports and issued reimbursements, reconciled employee time sheets, managed Accounts Payable and Accounts Receivable (using Quickbooks), billed clients and processed invoices (using Express Invoice software) and produced burn reports. •Managed employee benefits and company insurance, maintained HR database, recruited new hires and interviewed candidates, processed on-boarding and resignation paperwork for incoming/departing employees… Show more •Managed and processed payroll, reconciled expense reports and issued reimbursements, reconciled employee time sheets, managed Accounts Payable and Accounts Receivable (using Quickbooks), billed clients and processed invoices (using Express Invoice software) and produced burn reports. •Managed employee benefits and company insurance, maintained HR database, recruited new hires and interviewed candidates, processed on-boarding and resignation paperwork for incoming/departing employees, drafted company policies, assisted in processing of H1B paperwork. •Organized company events, trade shows, conferences, holiday parties, and corporate lunches, scheduled meetings and company travel. •Organized fiscal documents, managed contracts, served as primary liaison to legal counsel in addressing legal issues regarding copyright, partnerships, licensing etc. Show less

    • Care Extender Intern
      • Feb 2008 - Aug 2009

      Santa Monica, CA •Was one of a limited number of students accepted into this internship program. •Rotated between five different hospital departments (ER, Labor & Delivery, ICU, Radiology, and Administrative Office). •Supported patients and various hospital personnel, transported specimens, patient transportation. •Managed phones and confidential medical records, organized staff information and evaluations.

    • Bruin Advisor
      • Sep 2006 - Sep 2008

      Los Angeles, CA •Provided academic outreach to economically disadvantaged high school students; met with students of diverse backgrounds and gave college preparatory advice. •Conducted classroom presentations and assemblies at various high schools, assisted in weekend academic workshops and events, attended regular meetings and training sessions. •Collected and organized academic and demographic data.

Education

  • UCLA
    Bachelor of Science (B.S.), Biology
    2006 - 2010

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