Crystal Kelly

Executive Director, HR at FCH Enterprises, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Food & Beverages
    • 100 - 200 Employee
    • Executive Director, HR
      • Sep 2023 - Present

      Honolulu, HI

    • United States
    • Hospitality
    • 400 - 500 Employee
    • Senior HR Director
      • Sep 2021 - Feb 2023

      Hawaii, United States Business Partner to Hawaiian Vacations Condo's (16 unique properties throughout the Hawaiian Islands) and Outrigger Kona Resort and Spa as a corporate resource. Directly reporting to the Chief People Officer. Transitioned five-star property from outsourced departments to in-house employment. Placed two Vice President positions and two General Manager roles. Reinstated critical programs that were suspended during the Covid 19 Pandemic. Facilitated issues-resolution with workers… Show more Business Partner to Hawaiian Vacations Condo's (16 unique properties throughout the Hawaiian Islands) and Outrigger Kona Resort and Spa as a corporate resource. Directly reporting to the Chief People Officer. Transitioned five-star property from outsourced departments to in-house employment. Placed two Vice President positions and two General Manager roles. Reinstated critical programs that were suspended during the Covid 19 Pandemic. Facilitated issues-resolution with workers at all levels. HR consultant for employee relations, skill development, benefits, talent acquisition, and compliance. Assist in the design/update of HR programs and policies based on best practice HR - benefits, compensation, policies, data analytics, and HRIS management. Outrigger’s multi-branded portfolio includes Outrigger® Resorts, OHANA Hotels by Outrigger®, Hawaii Vacation Condos by Outrigger®, Kapalua Villas Maui and Honua Kai Resort & Spa Maui while also managing select properties from top international hotel brands including Embassy Suites by Hilton®, Best Western® and Hilton Grand VacationsTM. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Vice President of Human Resources, SHRM-SCP
      • Jan 2019 - Sep 2021

      Atlanta Metropolitan Area Restaurants Include: JCT Kitchen and Bar No. 246 The Optimist(2) King+Duke St. Cecilia The El Felix Superica(6) Beetlecat Marcel State of Grace La Lucha Head of HR Department for nationally expanding restaurant group that consists of 1600+ associates across 13 locations in Georgia, Texas, North Carolina and Tennessee. Advisor to the highest levels of the organization regarding employment best practices pertaining to federal and state regulations and… Show more Restaurants Include: JCT Kitchen and Bar No. 246 The Optimist(2) King+Duke St. Cecilia The El Felix Superica(6) Beetlecat Marcel State of Grace La Lucha Head of HR Department for nationally expanding restaurant group that consists of 1600+ associates across 13 locations in Georgia, Texas, North Carolina and Tennessee. Advisor to the highest levels of the organization regarding employment best practices pertaining to federal and state regulations and guidelines. Makes recommendations on the design, development, and implementation of HR programs. Valued as the subject matter expert for all personnel decisions during the life cycle of employment. Implemented full talent management system from start-up to operation. Talent Acquisition expert hiring only "A"-Players using scalable technology. Worked with executive management to establish succession planning supporting the strategy and objectives of the business. Responsible for all investigations into workplace harassment and personnel issues. Fundamental decision-maker in shaping organizational culture and values. Founded a company-wide training program that included an authored instructional program. Transitioned organization into Federal Compliance for the following “A List” laws: E-Verify, EEOC, FLSA, ACA, COBRA, ERISA Compliance. Successfully supported and achieved positive outcomes in every unemployment, whistleblower, workman's compensation and EEO claims. Served as the Food and Beverage (F&B) Consultant for the Four Seasons, Atlanta.

    • Human Resources Director
      • Jan 2013 - Jan 2019

      Atlanta, Georgia, United States Responsible for the expansion of the workforce in GA, TX, TN, and NC. Successfully grew the company from 300 to 1400+ members in less than five years. Implemented and maintained employee referral program, electronic stay and exit interviews distributed via text message. Designed, developed, and implemented workflow systems. Final authorization for terminations. Investigation of all employee grievances. Achieved positive outcomes in every unemployment, whistleblower, workmans… Show more Responsible for the expansion of the workforce in GA, TX, TN, and NC. Successfully grew the company from 300 to 1400+ members in less than five years. Implemented and maintained employee referral program, electronic stay and exit interviews distributed via text message. Designed, developed, and implemented workflow systems. Final authorization for terminations. Investigation of all employee grievances. Achieved positive outcomes in every unemployment, whistleblower, workmans compensation and EEO claim. Shopped for competitive Medical, Dental, Vision, Life, and AD&D Insurance and elected reputable broker. Established benefits eligibility, criteria, maintained ERISA compliance and enrolled eligible employees. Conducted open enrollment as primary benefits administrator. Administered PTO policy and FMLA. Point person for workers compensations claims.

Education

  • Tulane University Law School
    Masters in Jurisprudence
    2017 - 2018
  • Cornell University
    Human Resources Management and Services
  • Florida State University
    Bachelor's degree, Philosophy
  • Tulane University Law School
    Master's degree, Law

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