Principal Systems Engineer

• Feb 2019 - Present

Independent Software Solutions Consultant

• Aug 2018 - Present

With over 15 years of creating and deploying game changing innovative software solutions, I am currently exploring new opportunities! I have a strong and proven track record of repeatedly taking software programs and applications to the next level. With over 15 years of creating and deploying game changing innovative software solutions, I am currently exploring new opportunities! I have a strong and proven track record of repeatedly taking software programs and applications to the next level.

Staff System Engineer

• Jan 2014 - Apr 2018

Manager, Systems Engineering

• Mar 2012 - Dec 2013

Responsible for managing a team of Junior, Senior, and Principal Analysts, and a Principal User Experience Designer. Perform quality inspection reviews of all team deliverables throughout the SDLC ensuring compliance to SOPs and FDA regulations. Champion usability and user acceptance testing to ensure continuous improvements of User Experience. Oversee and provide guidance on product design, risk management activities, software change requests, and defect resolution, as well as software validation (user acceptance) activities. Responsible for goal setting, monitoring, and prioritizing projects and deliverables, performance reviews, hiring and training new employees, and preparing and managing performance improvement plans as needed. Coordinate with Development Manager, Verification Manager, and Director of Software Engineering to ensure successful project completions and to generate a monthly progress report for VP of Software Engineering. Serve as SME for cross functional team decision making, and product demonstrations to Senior Management and end users.

Senior Software Analyst

• Mar 2007 - Mar 2012

Evaluated customer needs, use cases and user tasks to generate product and software requirements and user interface inputs. Planned and executed formative usability testing, analyzed findings, and determined appropriate product changes and presented my recommendations to stakeholders. Evaluated product design failure modes and determined appropriate product changes to mitigate risks. Managed software defect resolution process by analyzing all defects as the SME, facilitating the software change control reviews, and determining when and what changes were appropriate. Prioritized enhancement requests by analyzing product and project impact. Generated and managed traceability through all levels of requirements to testing results. Led all cross functional team reviews and activities for analysis deliverables. Mentored new Analysts. Completed SDLC of 3 software releases as the Lead Analyst.

Solutions Analyst

• 2005 - 2007

Evaluated and analyzed business processes and supporting software applications to improve efficiency and user experience. Defined business requirements and created wireframe UI designs for end user testing during development process. Led all major projects as the Project Manager for the cross-functional teams as well as JAD sessions. Led integration testing with external customers as well as user acceptance testing for internal applications. Generated software release rollout plans and trained team leads for all affected functional areas. Provided on the spot troubleshooting support for operations issues and quickly and effectively resolved problems.