Crystal Goodspeed
Security at Universal Protection Svc- Claim this Profile
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American Sign Language -
Topline Score
Bio
Credentials
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CPR
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Experience
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Universal Protection Svc
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United States
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Security and Investigations
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200 - 300 Employee
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Security
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Oct 2015 - Present
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Monitored and reported suspicious activities to local authorities. Secured all doors in the office and main building after hours. Screened vendors and contractors before granting access to restricted areas within the community. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Asked open-ended questions to assess customer needs. Organized forms, made photocopies, filed records and prepared correspondence and reports. Added new material to file records and created new records. Maintained appropriate filing of professional documentation. Write detailed narrative reports and maintain daily activity reports (DARs) Show less
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Owner
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Jan 2013 - Present
Specializing in creating appealing visual concepts using computer software, and communicating ideas that captivate customer preference. Developing a stunning overall layout and production design for magazines, advertisements, brochures, business cards, etc. Also experienced in photography preferably portrait photography, and animal photography. Specializing in creating appealing visual concepts using computer software, and communicating ideas that captivate customer preference. Developing a stunning overall layout and production design for magazines, advertisements, brochures, business cards, etc. Also experienced in photography preferably portrait photography, and animal photography.
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Kohl's
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United States
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Retail
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700 & Above Employee
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Customer Service
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Jul 2015 - Sep 2016
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Answered customer telephone calls promptly and in an appropriate manner. Handled all customer relations issues in a gracious manner and in accordance with company policies. Shared best practices for sales and customer service with other team members to help improve the store’s efficiency. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Alerted customers to upcoming sales events and promotions. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. Verified that all customers received receipts for their purchases. Operated a cash register for cash, check and credit card transactions accurately. Priced merchandise, stocked shelves and took inventory of supplies. Identified potential shoplifters and alerted management. Mentored new sales associates to contribute to the store’s positive culture. Show less
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Walmart
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United States
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Retail
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700 & Above Employee
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Remodel Associate - Temp
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Jul 2014 - Jul 2014
Refilled and rotated items on shelves to maintain well-stocked inventory. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Created new labeling for items with expired or lacking labels as part of the remodeling process. Refilled and rotated items on shelves to maintain well-stocked inventory. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Created new labeling for items with expired or lacking labels as part of the remodeling process.
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World Wide Photography-IPI
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Dallas/Fort Worth Area
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Laborer - Seasonal
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Oct 2013 - Dec 2013
Photographed high-quality images for both print and Internet distribution. Directed guests to the photo port location to view and purchase their pictures. Consulted with supervisors to handle any unusual problems and alter existing equipment. Routinely answered customer questions regarding merchandise and pricing. Photographed high-quality images for both print and Internet distribution. Directed guests to the photo port location to view and purchase their pictures. Consulted with supervisors to handle any unusual problems and alter existing equipment. Routinely answered customer questions regarding merchandise and pricing.
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Schlotzsky's
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United States
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Restaurants
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300 - 400 Employee
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Cashier
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Aug 2013 - Oct 2013
Skillfully promoted items on beverage lists and weekly restaurant specials. Displayed enthusiasm and knowledge about the restaurant's menu and products. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members. Conducted inventory and restocked items throughout the day. Restocked all snacks and beverages, refilled condiments, organized pantry area and swept and mopped floors. Skillfully promoted items on beverage lists and weekly restaurant specials. Displayed enthusiasm and knowledge about the restaurant's menu and products. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members. Conducted inventory and restocked items throughout the day. Restocked all snacks and beverages, refilled condiments, organized pantry area and swept and mopped floors.
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Education
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2015 - 2018
MiraCosta College
Associate's Degree, Graphic Design -
2013 - 2013
Tarrant County College
Photography -
2008 - 2012
Western Hills High School
Diploma, General Education
Community
