Crystal Gockley-Culver

Enterprise Customer Success Manager - Professional Team Lead at Checkmarx
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Contact Information
us****@****om
(386) 825-5501
Location
Roseville, California, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Alex Williams

I rarely come across real talents who stand out like Crystal. I had the pleasure of managing Crystal for five years at HPE / Micro Focus. Her ability to handle multiple sales cycles while leading and motivating others was exceptional. She excelled on the team as a top sales employee; including trips to winners summit for her overachievement’s. As a former manager and colleague of Crystal’s, I strongly recommend her in any sales or leadership capacity.

Leslie Martin

Over the last 14 years, I have known and worked closely with Crystal Gockley-Culver in various capacities. During that time, I have either managed Crystal directly or indirectly, or she provided direct Sales support to my organization. This has afforded me the opportunity to see her grow and evolve through various operations, team lead, and Account Sales roles. Besides seeing Crystal take on and master various roles of increasing responsibility, what I have been most impressed with is her strong work ethic, and ability to adapt. She has managed to rise to the occasion of almost any organizational change or challenge, including numerous mergers and acquisitions. Thru all of this, she has never let any organizational boundaries or change in alignment impede her success. Crystal has always been a top performer regardless of what role she has taken on. Proving to be highly adaptable, she is a quick learner who not only comes up to speed on any new role or change, but often steps up as the change leader for her peers. In her operations functional roles, Crystal has demonstrated adept skill in understanding and solving complex administration and finance problems. I always appreciated that her direct customer and partner skills in dealing with such issues minimized the need for Management escalations, and always lead to a speedy resolution. She also gained deep product mastery skills, and learned the very complex and diverse portfolio of our security products and go-to-market stragegies. Gaining these skills has served her well later in her Sales Account manager roles. In her most recent Sales roles, Crystal consistently demonstrated advanced customer relationship development and account management skills. By understanding her customers needs and being responsive to them, Crystal has developed strong long term relationships with her customers and partners. This has lead to her having great success in her role. In summary, my experience with Crystal is that she is a hard worker, good relationship builder, and flexible and adaptable and dependable employee, regardless of what role she is serving in. I would welcome the opportunity to have her back on my team any time if given the right opportunity.

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Experience

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Enterprise Customer Success Manager - Professional Team Lead
      • Jun 2023 - Present

    • Customer Success Manager
      • Apr 2019 - Jul 2023

    • United Kingdom
    • Software Development
    • 500 - 600 Employee
    • Support Renewal Sales Account Manager-Enterprise Security (Arcsight, Fortify and Voltage)
      • Jan 2013 - Apr 2019

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Support Renewal Sales Account Manager-Enterprise Security
      • Jan 2013 - Apr 2019

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ESP Customer Operations Team Lead
      • Dec 2011 - Jan 2013

    • HP Software Contract Operations Team Lead
      • Nov 2010 - Dec 2011

    • Contract Administrator
      • May 2000 - Nov 2010

    • United States
    • Financial Services
    • 700 & Above Employee
    • Team Supervisor-Retirement Plans
      • Jul 1990 - May 2000

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