Crystal Garrett, PHR
Director People & Culture at Kelly-Moore Paints- Claim this Profile
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Bio
Experience
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Kelly-Moore Paints
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United States
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Retail
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400 - 500 Employee
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Director People & Culture
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Jan 2023 - Present
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Human Resources Manager
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Oct 2017 - Jan 2023
Hurst, Texas Provide positive and engaging customer service to employees. Regularly interface with managers to develop an awareness of employee-related issues and opportunities. Guide and coach managers through the performance management process, provide recommendations. Guide and coach managers in recruiting and selection of employees. Represent the company in administrative proceedings. Provide input in implementation of new HRIS with ongoing support. Conduct off-site trainings and… Show more Provide positive and engaging customer service to employees. Regularly interface with managers to develop an awareness of employee-related issues and opportunities. Guide and coach managers through the performance management process, provide recommendations. Guide and coach managers in recruiting and selection of employees. Represent the company in administrative proceedings. Provide input in implementation of new HRIS with ongoing support. Conduct off-site trainings and meetings as needed for employees and managers. Maintain awareness of relevant regulatory and compliance developments. Handle confidential information appropriately.
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HR Generalist
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Dec 2015 - Oct 2017
Hurst, TX Provide positive and engaging customer service to employees. Resolve issues or escalate them to the right person for resolution. Regularly interface with managers to develop an awareness of employee-related issues and opportunities. Promote an reinforce programs aimed at strengthening the employee talent base at all levels. Promote two-way communication between HR and employees. Process, verify, and maintain appropriate documentation related to recruiting, selection, performance… Show more Provide positive and engaging customer service to employees. Resolve issues or escalate them to the right person for resolution. Regularly interface with managers to develop an awareness of employee-related issues and opportunities. Promote an reinforce programs aimed at strengthening the employee talent base at all levels. Promote two-way communication between HR and employees. Process, verify, and maintain appropriate documentation related to recruiting, selection, performance management, and employee relations. Perform transactions in various HR systems and applications, including applicant management, leave management, benefit management, and learning management systems.
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District Operations Manager
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Oct 2010 - Dec 2015
Hurst, TX Accountable for supporting the achievement of sales and operational objectives in West Texas and DFW markets. Supervised up to 17 store managers. Ensured that store managers received specific, timely feedback and coaching focused on developing skills and improved business results. Address customer issues in the field and promote awareness of customer requirements in the stores. Ensure that district operational employees met company standards for sales practices in stores, operational… Show more Accountable for supporting the achievement of sales and operational objectives in West Texas and DFW markets. Supervised up to 17 store managers. Ensured that store managers received specific, timely feedback and coaching focused on developing skills and improved business results. Address customer issues in the field and promote awareness of customer requirements in the stores. Ensure that district operational employees met company standards for sales practices in stores, operational practices, customer service standards, inventory control and merchandising, employee learning and development, safety, loss prevention, and regulatory compliance.
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District Office Secretary
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Dec 2001 - Oct 2010
Abilene, Texas Area Provide direct support to District Sales Manager, District Operations Manager, and District Accounting Supervisor. Prepared and controlled correspondence, emails, and reports regarding sales, operations, and strategies. Organized and managed reporting and customer analytics. Assist with preparation of budgets and P&L reviews.
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Executive Director
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Dec 1999 - Nov 2001
Abilene, Texas Area Executive Director for Assisted Living Facility
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Education
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Pima Community College