Crystal Fraser

Administrative Support Specialist at EFW Radiology
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Experience

    • Canada
    • Medical Practices
    • 100 - 200 Employee
    • Administrative Support Specialist
      • Sep 2019 - Present

      Advised and assisted patients, with exam preparation, and chaperoned during sensitive ultrasounds. Created requests for patient records and requisitions of upcoming appointments. Trained new clinic support specialists, and staff of other modalities, in report validation, closing loop procedures and day to day task of the Clinic Support/Clerical Assistant roles. Compiled data for quarterly logs that identified areas of needed improvement within the validation process.

    • Clerical Assistant
      • Jul 2013 - Aug 2019

      Proofread and verified over 90 physician reports, daily, for accuracy to ensure prompt delivery of patient ultrasound exam information. Investigated daily request for report amendments and clarification from referring obstetrical clinics. Supported the front line staff with patients and worked in collaboration with physicians and other clinic staff, to ensure reports and documents were provided to referring physicians.

    • Customer Service Representative
      • Jul 2012 - Jan 2014

      Greeted customers, answered inquiries regarding the facility and upcoming events, and fulfilled front desk receptionist duties. Processed payments for monthly pass holders as well as daily drop-ins. Assisted with the setup of special events, including sporting tournaments, concerts, meetings, banquets and weddings. Greeted customers, answered inquiries regarding the facility and upcoming events, and fulfilled front desk receptionist duties. Processed payments for monthly pass holders as well as daily drop-ins. Assisted with the setup of special events, including sporting tournaments, concerts, meetings, banquets and weddings.

    • Canada
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Program leader & Summer Day Camp Counsellor
      • May 2011 - Dec 2012

      Under the Camp Director, led 12 youth and 2 counsellors in training, weekly, through recreational social, and educational activities. Assisted in the organization and management of special events providing lasting experiences for campers, parents, and individuals of the Airdrie Community. Under the Camp Director, led 12 youth and 2 counsellors in training, weekly, through recreational social, and educational activities. Assisted in the organization and management of special events providing lasting experiences for campers, parents, and individuals of the Airdrie Community.

Education

  • Mount Royal University
    Bachelor of Applied Business & Entrepreneurship, Sport & Recreation
    2009 - 2013

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