Crystal Foster
Confidential Human Resources Administrator at SOUTH BRUNSWICK TOWNSHIP BOARD OF EDUCATION- Claim this Profile
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Bio
Credentials
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Certified Leave Management Specialist
Disability Management Employer Coalition (DMEC)May, 2018- Nov, 2024 -
Certified Employee Benefit Specialist (CEBS)
The Wharton School
Experience
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SOUTH BRUNSWICK TOWNSHIP BOARD OF EDUCATION
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United States
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1 - 100 Employee
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Confidential Human Resources Administrator
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Jun 2020 - Present
• Onboarding new hires: enter into HRIS system, work with other departments to get the employee up and running.• Maintaining NJSMART data ensuring all current and new employees have SMID ID numbers and data is correct.• Maintaining HRIS Systems 3000 data ensuring employee information is updated and correct.• Prepare agendas for upcoming board meetings with any changes to employees or new hires.• Prepare and send out contracts for new and reappointed employees which include salary updates, stipends, & longevity.• Perform End of the Year Rollovers.• Maintain and track leave of absence.• Perform daily system audits correcting any errors.• Maintain Google Sheets data (positions, salaries, longevity, locations, steps, etc.) for all unit employees.
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ExtensisHR
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United States
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Human Resources Services
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200 - 300 Employee
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Human Resources Generalist
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Oct 2017 - Jan 2020
My role focused on delivering HR Services and making recommendations to clients regarding benefits, compensation, employee relations, recruitment, training and development, and information systems. Key to the role is maintaining a strong understanding of the industry while building rapport and credibility with valued clientele. Some of my duties include managing client activities, creating client HR service plans, creating and developing strong business relationships with clients, and vendors, retaining clients and ensuring quality service for the continuous growth of company's revenue.
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Benefit Management Solutions
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United States
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Insurance
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1 - 100 Employee
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Employee Benefits Administrator/Call Center Team Lead
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Apr 2015 - Jun 2016
• Manage a team of benefit representatives: monitor calls, quality assurance, call feedbacks, production reports, approve PTO, and created PowerPoint slides for training.• Weekly conference calls with client to discuss deliverables, quality assurance, client acquisitions, and implement open enrollment for client employees.• Assure all benefit enrollment processes from the representatives are processed accurately, timely, and in HIPAA compliance.• High call volume management with more calls during the Open Enrollment season.
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Employee Benefits Administrator
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Sep 2013 - Apr 2015
• Managed various client accounts: emails, resolve billing issues, payroll reports, enter PeopleSoft data from a weekly file, carrier updates, dependent verification reports, process qualifying life events and court orders.• Enrolled employees and their dependents in benefits: medical, dental, vision, life insurance, disability, FSA, HSA, commuter benefits, and AFLAC, assuring employees understand their enrollment, receive a benefits guide, and provide dependent verification.• Maintain client relationship with benefit carriers assuring employees and their dependents are enrolled correctly, obtain ID numbers, and resolve any discrepancies.• Paired with COBRA team to assure terminated employees receive COBRA paperwork timely and have a clear understanding of how COBRA work.• Process qualifying life events obtaining all required documents to support the life event.• Processed payroll deduction files for clients assuring all employees are deducted for the correct benefits.
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Contract Medical Biller
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Apr 2013 - Jun 2013
• Generated bills on a HCFA 1500 form with patient demographics, and diagnosis codes for submission to commercial and third-party insurance companies for payment of prenatal testing.• Performed regular telephone contact with insurance companies to decrease the high volume of denials for retrieval of payment.• Re-submit claims, and appealed denials with medical record, lab results, and test descriptions for re-processing and payment. • Post denials, referrals, authorizations, and updated patient information in Healthpac.
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Perfumania
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United States
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Retail
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300 - 400 Employee
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Human Resources Assistant
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Nov 2012 - Feb 2013
• Screened and E-Verified electronic I9’s for new hire and re-hire employees.• Maintained re-hire, new-hire and terminated employee files in Sage Abra and the HRIS updating with tax information, wage changes, and demographics.• Assist Human Resources Manager with evaluation of all NY state store employees’ performance reviews, WTPA (Wage Theft Protection Act) forms, and special projects.• Assist the payroll department with reconciling discrepancies in employee’s payroll.• Assist the benefits department with OSHA (Occupational Safety and Health Administration) logs and benefits packages, and special projects/events within the human resources office.
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Surgicare Of Central Jersey
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Contract Medical Biller
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Feb 2009 - May 2009
• Performed regular telephone contact with insurance companies to reconcile appeals and denials. • Appealed denials with medical records, referrals, authorizations, and appeal letter.• Formulated an excel spreadsheet with outstanding balances, contacted insurance companies and patients to negotiate payments on aging accounts.• Generated bills on a HCFA 1500 form for submission to commercial and third-party insurance companies, Medicaid, and Medicare for endoscopy/colonoscopy and anesthesia charges. • Maintained patient accounts periodically updating demographics in PeopleSoft. • Verified insurance coverage, obtained authorizations and referrals, scheduled appointments, collected co-payments, and posted payments to patient’s accounts.
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Medical Claims Processor
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Nov 2007 - Nov 2008
• Several contract positions between January 2000 and November 2007. • Processed 160 HMO/Managed Care claims daily for payment to specialist and providers.• Familiarized myself with available resources including the Claim Review Department to expedite the resolution of claim discrepancies for processing and payment.• Provided assistance to the supervisor with training new employees on the operation of the QBlue computer system for claim processing. • Several contract positions between January 2000 and November 2007. • Processed 160 HMO/Managed Care claims daily for payment to specialist and providers.• Familiarized myself with available resources including the Claim Review Department to expedite the resolution of claim discrepancies for processing and payment.• Provided assistance to the supervisor with training new employees on the operation of the QBlue computer system for claim processing.
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Education
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2014 - 2018
Thomas Edison State College
Bachelor of Applied Science (B.A.Sc.), Psychology -
2015 - 2015
POH's Institute
Broker License, Life, Accident, and Health -
2011 - 2013
Coastline Community College
Associate of Science (A.S.), Healthcare Management -
2010 - 2012
Coastline College
Associate of Science - AS, Health/Health Care Administration/Management -
2010 - 2010
Rutgers, The State University of New Jersey-New Brunswick
Certificate, Health/Health Care Administration/Management -
2020 -
The Wharton School
Certification, Employee Benefits -
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Coastline College
Associate of Science - AS, Health/Health Care Administration/Management
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