Experience

Barnes and Noble Book Store

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Book Seller

  • Nov 2019 - Present

  Ring up customers, and recommend good books. Eventually will move to the sales floor and learn to stock books, reorganize, and put books back on shelves. Ring up customers, and recommend good books. Eventually will move to the sales floor and learn to stock books, reorganize, and put books back on shelves.



Spectrum

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Nov 2018 - May 2019

  Call center representative, interact with customers over the phone. Help customers set up and install new equipment, and set up tech visits if customer is unable to hook up equipment. Experience in an ever changing environment, having to consistently readapt to new policies or programs. Self motivated to solve problems, even the worst of them (such as a customer’s account coded wrong, or customer receiving non compatible equipment.) Call center representative, interact with customers over the phone. Help customers set up and install new equipment, and set up tech visits if customer is unable to hook up equipment. Experience in an ever changing environment, having to consistently readapt to new policies or programs. Self motivated to solve problems, even the worst of them (such as a customer’s account coded wrong, or customer receiving non compatible equipment.)



Target

• United States
• Retail
• 700 & Above Employee

• Guest Service

  • Nov 2013 - Nov 2018

  Work guest service, deal with upset customers, and process returns. After a few years I moved to the electronic and toy aisles, where I interact with guests and help them find products. Recommend products, upsell extra products (batteries, protection plans, etc.) and promote the Target Red Card to each and every guest when I ring them up. During down times keep aisles neat and organized. Experience in softlines (clothing), stocking, and back room. Experience working as a team as well as constant workplace changes and readapting to them. Always self motivated to go the extra mile and learn about the different departments. Show less



Orange Cup Frozen Yogurt

• San Antonio, Texas

• Shift Lead

  • Aug 2010 - Jan 2011

  Open and close the store. Clean counters, cut fresh fruit, and prepare frozen yogurt. Inform guests of our products and the health benefits. Ring guests up and serve them according to exact ounces. Open and close the store. Clean counters, cut fresh fruit, and prepare frozen yogurt. Inform guests of our products and the health benefits. Ring guests up and serve them according to exact ounces.



MARIE CALLENDERS

• United States
• 1 - 100 Employee

• Hostess

  • May 2008 - Jun 2008

  Be the first smiling face the guest sees when they walk into the restaurant. Greet guest and inform them of any specials for the day. Seat guests, and ring them up. Keep the front bakery counter clean, sell and decorate pies. Be the first smiling face the guest sees when they walk into the restaurant. Greet guest and inform them of any specials for the day. Seat guests, and ring them up. Keep the front bakery counter clean, sell and decorate pies.



Hancock Fabrics

• United States
• Retail
• 200 - 300 Employee

• Cashier

  • Nov 2006 - Jun 2007

  Measure and cut fabric according to guest’s needs. Organize and put fabric bolts back. Help guests pick out patterns, teach them how to read the patterns and informing them of any fabric and accessories they may need such as buttons or zippers that the pattern calls for. Measure and cut fabric according to guest’s needs. Organize and put fabric bolts back. Help guests pick out patterns, teach them how to read the patterns and informing them of any fabric and accessories they may need such as buttons or zippers that the pattern calls for.



Cracker Barrel

• United States
• Restaurants
• 700 & Above Employee

• Waitress

  • May 2006 - Nov 2006

  Greet guest, inform them of any specials for the day. Take food and drink orders. Prepare drinks and bread. Inform guests of our extensive menu, and help them if they have any questions (such as allergies, soups for the day, etc.) Continue to meet guest’s every need. Greet guest, inform them of any specials for the day. Take food and drink orders. Prepare drinks and bread. Inform guests of our extensive menu, and help them if they have any questions (such as allergies, soups for the day, etc.) Continue to meet guest’s every need.



SONIC Drive-In

• United States
• Restaurants
• 700 & Above Employee

• Car hop

  • Jun 2005 - May 2006

  Take guest’s order over a switchboard. Prepare and memorize drinks according to our extensive menu. One on one guest interactions both before and after delivering food and drinks. If the guest needs anything (condiments, straws) I am always there to deliver. Take guest’s order over a switchboard. Prepare and memorize drinks according to our extensive menu. One on one guest interactions both before and after delivering food and drinks. If the guest needs anything (condiments, straws) I am always there to deliver.