Experience

Furniture Bank

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Donor Relations

  • Aug 2014 - Present

  -Answer inbound calls where donors ask questions and provide their inventory of furniture for donation -Provide donors with information on the mission and operation of furniture bank -Satisfy donor request by answering calls in a effective manner and confirming pick up dates -Accurately and efficently update the Sales force data system -Answer inbound calls where donors ask questions and provide their inventory of furniture for donation -Provide donors with information on the mission and operation of furniture bank -Satisfy donor request by answering calls in a effective manner and confirming pick up dates -Accurately and efficently update the Sales force data system



Joanna Gordon Law Firm

• Law Clerk

  • May 2013 - Present

  -Organized and Managed client files and office-Phoned/faxed clients with information regarding their case on a daily bases.-Used computer software to keep record of receipts and complete bank reconciliations-Used Excel to record expenses within the company-Completed legal forms regarding Provincial/ Federal matters-Dealt with client matters on PC Law. -Organized and Managed client files and office-Phoned/faxed clients with information regarding their case on a daily bases.-Used computer software to keep record of receipts and complete bank reconciliations-Used Excel to record expenses within the company-Completed legal forms regarding Provincial/ Federal matters-Dealt with client matters on PC Law.



Ardene

• Canada
• Retail
• 700 & Above Employee

• Sales Associate

  • 2013 - 2013

  -Organized merchandise and stocked inventory to ensure merchandise was always available for purchase-Responded to customer inquiries and directed to appropriate departments when required-Resolved customer disputes by identifying issue and proposing solutions to ensure 100% customer satisfaction-Operated cash register to process 50+ customer transactions in a timely manner -Organized merchandise and stocked inventory to ensure merchandise was always available for purchase-Responded to customer inquiries and directed to appropriate departments when required-Resolved customer disputes by identifying issue and proposing solutions to ensure 100% customer satisfaction-Operated cash register to process 50+ customer transactions in a timely manner