Crystal Dawn Brennan

Assistant Client Relations Manager at Entrust Global Group LLC
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Contact Information
us****@****om
(386) 825-5501
Location
JO

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Tiffany Chambers

I have known Crystal since college. She operates in every aspect of her life with passion and integrity. I absolutely adore Crystal and a professional and on a personal level. I would hire her myself without hesitation.

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Experience

    • India
    • International Trade and Development
    • 100 - 200 Employee
    • Assistant Client Relations Manager
      • Mar 2018 - Present

      Responsible for delivery of contractual results and growth for each client. A focus on results around metrics, product lines, staffing operations, customer service, development and implementing product / service standards. Provides administrative and sales support activities to our team of Consultants and clients in order to develop, build, maintain, attract, and expand relationships. Responsible for delivery of contractual results and growth for each client. A focus on results around metrics, product lines, staffing operations, customer service, development and implementing product / service standards. Provides administrative and sales support activities to our team of Consultants and clients in order to develop, build, maintain, attract, and expand relationships.

  • Minden Dermatology
    • minden, Nevada
    • Billing Manager
      • Apr 2017 - Feb 2018

      Overseeing accounts receivable. Manages the billing department. Maintaining the collaboration of staff and physicians to ensure the company's billing and receivables operations maintain orderly operations and processes, focusing on increasing the cash flow and revenue. Overseeing accounts receivable. Manages the billing department. Maintaining the collaboration of staff and physicians to ensure the company's billing and receivables operations maintain orderly operations and processes, focusing on increasing the cash flow and revenue.

    • Medical Practices
    • 200 - 300 Employee
    • Accounts Receivable/ Credentialing Specialist
      • Jul 2015 - Jun 2016

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Quality Analyst
      • Nov 2012 - Jun 2014

      The duties of a Quality Analyst is to conducts quality reviews of operational transactions for employee performance in order to ensure the adherence of compliance regulations and operational policies and procedures. This would include random call selections of, Professional Billing Services, Managed Care Administration, and Patient Service.

    • Patient Pay Representative
      • Aug 2011 - Nov 2012

      Interfaced with customers via inbound calls regarding medical accounts. Primary responsibilities are to identify the needs of the caller and execute a plan to meet the needs for registration, scheduling, billing/claims inquiries, and general questions. Self pay department reviews accounts to determine if the accounts are ready for collections.

    • Medical Billing Representative
      • Oct 2010 - May 2011

      This position is responsible for effective follow-up, problem solving, and collections for unpaid insurance and self-pay balances. This position requires working aged accounts, collecting payments from patients, commercial insurance, state, and government agencies, as well as appeals, corrected claims, and collections. This position is responsible for effective follow-up, problem solving, and collections for unpaid insurance and self-pay balances. This position requires working aged accounts, collecting payments from patients, commercial insurance, state, and government agencies, as well as appeals, corrected claims, and collections.

Education

  • Salt Lake Community College
    Associate of Arts and Sciences - AAS, Healthcare
    2018 - 2020
  • Bryman College
    Certification, Medical/Clinical Assistant
    1998 - 1998
  • Mountain West College
    Certification, Medical Billing and Coding

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