Event Production Manager

• Nov 2022 - Present

Co-Founder

• Sep 2021 - Present

Created a sustainable business model that offers a product proven to alleviate a problem among its customers. Led a team of 5 through product ideation, prototyping, product development, sales, and marketing. Utilized analytics from Etsy, Google, Facebook, and Instagram to pivot marketing tactics when needed resulting in high customer engagement and sales. -Etsy conversion rate: 3.6% Scrutinized and streamlined vendors to reduce costs and increase profits. -Switched from domestic to international fabric vendor reducing the CPU 66% -Negotiated with labor vendor to reduce time per unit decreasing the CPU 71% Generated $1300 in revenue in the first month. Show less

Administrative Manager (Start Up)

• Dec 2016 - Jun 2022

Researched and submitted all government filings to legally establish the business. Continued to maintain all annual and quarterly filings. Established the financial management system and maintained AR/AP accounts and conducted account reconciliations. Communicated with vendors for onboarding and offboarding. Researched and submitted all government filings to legally establish the business. Continued to maintain all annual and quarterly filings. Established the financial management system and maintained AR/AP accounts and conducted account reconciliations. Communicated with vendors for onboarding and offboarding.

Marketing Consultant

• Jul 2021 - Aug 2021

Worked directly with the owner of Lajoye Cellars to create an integrated marketing plan for their B2B lead generation by conducting market research and presenting mock ups for the top 3 best channels to pursue. Conducted market research and presented 3 segmentation recommendations to expand and engage customers across multiple demographics for Central Ave Pub. Worked directly with the owner of Lajoye Cellars to create an integrated marketing plan for their B2B lead generation by conducting market research and presenting mock ups for the top 3 best channels to pursue. Conducted market research and presented 3 segmentation recommendations to expand and engage customers across multiple demographics for Central Ave Pub.

Marketing Consultant

• Oct 2020 - Dec 2020

Worked directly with the owner of Electric & Folding Bikes Northwest to create a marketing plan to improve sales. Conducted in depth market research and analysis of their current marketing efforts. Presented concise marketing strategies aimed at capturing potential customers' attention and retention. Worked directly with the owner of Electric & Folding Bikes Northwest to create a marketing plan to improve sales. Conducted in depth market research and analysis of their current marketing efforts. Presented concise marketing strategies aimed at capturing potential customers' attention and retention.

Household Manager

• Jun 2014 - Jun 2020

Oversaw and managed day-to-day operations in multiple households. Provided life coaching, financial advisement, personal assistance, and medical assistance. Life Coaching: used positive reasoning to coach teens through the trials of life so they can make unclouded decisions for themselves. Practiced a self-accountability approach to put them in control of their own decisions. Financial Advisement: investigated financial documents to determine the best plan of action to reduce debt and gain financial freedom. Presented findings in an easy to digest manner. Successfully reduced their mortgage payment by 15.82%, saving almost $7k per year. Personal Assistance: acted as a divorce concierge. Researched and recommended attorneys, assisted in gathering and organizing documents, obtained and completed legal forms, and maintained the calendar of meetings and deadlines. Personal Assistance: assisted with finding housing. Located housing options, contacted property owners and coached client in negotiating a lease agreement. Medical Assistance: traveled to location of patient. Communicated with medical staff at time of discharge from treatment facility. Provided 24 hour care for first 3-5 days post surgery. Monitored patient and kept notes. Administered medications on a strict schedule. Provided nutritious food to aid in the healing process. Assisted patients with personal care/grooming and encouraged light activity. Show less

Service Assistant

• Sep 2013 - Jun 2014

Routed inbound calls and scheduled appointments. Maintained CRM records using the dealership database. Pulled work orders for the next day to ensure parts where available to reduce wait time for customers and mechanics. Implemented service department cash monitoring system to reduce cash loss. After initiation cash loss reduced by almost 100%. Demonstrated highly collaborative teamwork and accountability. Routed inbound calls and scheduled appointments. Maintained CRM records using the dealership database. Pulled work orders for the next day to ensure parts where available to reduce wait time for customers and mechanics. Implemented service department cash monitoring system to reduce cash loss. After initiation cash loss reduced by almost 100%. Demonstrated highly collaborative teamwork and accountability.

Service Coordinator

• Oct 2008 - Jun 2013

Redesigned shop scheduling process. Established a first-in, first-out procedure. Displayed schedule in the shop office for all departments to quick reference: date received, assigned mechanic, scope of work, and position in que. This significantly reduced miscommunication and improved customer satisfaction. Oversaw 8-12 build projects in the shop at any given time. Assisted in maintaining job timeline expectations and successfully arranged jobs with external shops with minimal down time due to timely anticipation of the next steps in the project. Worked with mechanics to write thorough work details on hourly jobs (non-bid jobs) to effectively communicate the scope of work to the customer. This process held the mechanics accountable for their time spent and provided a justification of price to the customer, overall increase customer satisfaction. Reduced returns, on average by 20%, by providing a standardized quality assurance with a detailed check-out process. Increased warranty pay out, on average by 20-30%, by providing a thorough written account of all diagnostic steps, photos of damaged parts, and firm communication with original equipment manufacturers (OEM). Assisted in mechanic new hire process. Reviewed applications/resumes, provided recommendations to hiring manager, processed background checks, and led new hires through organization socialization (on-boarding) process. Maintained detailed customer records in a collaborative MS Access file. Show less

Service Writer

• Jun 2007 - Sep 2008

Increased warranty payout revenue for the store Implemented strategic work order scheduling process Maintained CRM database in John Deere dealership software program Increased warranty payout revenue for the store Implemented strategic work order scheduling process Maintained CRM database in John Deere dealership software program

Administrative Assistant

• Nov 2005 - May 2007

Worked to increase membership revenue Maintained membership database Coordinated the annual Pheasants Forever event Coordinated the annual Yuma Days event Worked to increase membership revenue Maintained membership database Coordinated the annual Pheasants Forever event Coordinated the annual Yuma Days event

Office Associate

• May 2002 - Jul 2005

Entered records of sick/injured cows Entered vet records of cows Performed monthly milk sampling of entire herd and sent to lab Pushed feed Assisted vet with pregnancy checks Assisted staff with treatment of sick cows Aided staff with bottle feeding calves Aided milking staff with cleaning the milking parlor between shifts Operated the scale house during annual silage harvest Entered records of sick/injured cows Entered vet records of cows Performed monthly milk sampling of entire herd and sent to lab Pushed feed Assisted vet with pregnancy checks Assisted staff with treatment of sick cows Aided staff with bottle feeding calves Aided milking staff with cleaning the milking parlor between shifts Operated the scale house during annual silage harvest

Veterinary Assistant

• May 2002 - Dec 2003

Assisted vet with exams by restraining animals and/or recording notes Assisted vet with surgeries Maintained janitorial tasks of the hospital -cleaned exam rooms between patients -cleaned operating rooms post-surgery -prepared instruments for AutoClave -cleaned kennels of boarded and hospitalized animals -restocked supplies Attended to boarded animals outside of clinic hours Fed and administered medications to hospitalized and boarded animals Assisted vet with exams by restraining animals and/or recording notes Assisted vet with surgeries Maintained janitorial tasks of the hospital -cleaned exam rooms between patients -cleaned operating rooms post-surgery -prepared instruments for AutoClave -cleaned kennels of boarded and hospitalized animals -restocked supplies Attended to boarded animals outside of clinic hours Fed and administered medications to hospitalized and boarded animals