Experience

Xtractor Depot

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Human Resource Manager

  • Sep 2018 - Present

  As the Business Development Executive, HR Operations I promote and implement human resource values by planning managing human resources programs and directing employees. Develops company strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to company strategic thinking and direction; establishing human resources objectives an in line with company objectives. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations. Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining employees; planning, monitoring, appraising, and reviewing employee job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.. Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances. Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction. Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications. Guides management and employee actions by researching, developing, writing.



Human Resource Professional

• Greater Los Angeles Area

• Business Development Executive

  • 2003 - Present

  An accomplished Business Development Human Resources Executive with eighteen years of proven expertise in policy and procedure, recruiting and hiring practices, personnel development, retention approaches, legal compliance issues, managerial support, union avoidance, labor relations and negotiations HR Professional Consultant Provide guidance and advice to clients regarding labor laws, employee relations, FMLA, ADA, unemployment issues, application support, including Pay eXpert, HRB, ezLM, and Portal, to users which includes instruction, navigation, troubleshooting, maintenance and evaluations to determine solutions and alternatives.Continually upgrading knowledge and skill base relating to new product rollouts, existing products and statutory/legislative changes. Respond professionally and timely to client incoming phone calls, web inquiries, emails and/or faxes. Investigate, research, analyze and test outcomes in order to resolve client questions an/or problems correctly. Handle client requests relating to products or services ranging from routine inquiries and basic application navigation to complex problems and difficult troubleshooting issues. Ensure World Class Service satisfaction on each transaction. Provide critical and accurate statutory information to clients in payroll or HR areas, such as tax filing and/or benefit administration, so that ADP is not exposed to financial risk and/or penalties. Quote the future resolution commitment to the client based on a clear evaluation of the open case Research, design and modify complex mainframe features or software applications to meet the client's specific needs for Tier II resolution. Work with technical support or various production departments as needed to effectively troubleshoot, analyze and resolve problems and client concerns Implement additional non-billable features for clients by utilizing ADP systems/applications and understanding client’s requirements and needs