Experience

Therapy Source, Inc.

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Finance Support specialist

  • Mar 2022 - Present



Choptank Transport, a Hub Group Company

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Carrier Sales Support

  • Mar 2020 - Oct 2021

  Providing excellent customer/carrier service and meeting profit goals. Work quickly to resolve problems that may develop on a load Use the telephone to market loads to carriers, follow up with carriers and customers, and build relationships to improve the efficiency for future moves Document all activity in the transportation management system Act as a liaison between the manufacturer/supplier, trucking carrier and receiver Providing excellent customer/carrier service and meeting profit goals. Work quickly to resolve problems that may develop on a load Use the telephone to market loads to carriers, follow up with carriers and customers, and build relationships to improve the efficiency for future moves Document all activity in the transportation management system Act as a liaison between the manufacturer/supplier, trucking carrier and receiver



The Smith Firm

• Seaford, Delaware, United States

• Real Estate Assistant

  • Oct 2019 - Mar 2020

  Conducting legal research Managing closing paperwork for commercial or residential properties Preparing title commitments Drafting contracts or other legal documents. Complete various tasks for settlements at government offices Conducting legal research Managing closing paperwork for commercial or residential properties Preparing title commitments Drafting contracts or other legal documents. Complete various tasks for settlements at government offices



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Nov 2017 - Mar 2020

  To assist the General Manager in implementing the standard guidelines for the cafe's daily operation. To provide managerial support when it comes to scheduling work shifts,monitoring the staff's daily tasks and evaluating sales on a continual basis. * Interviewed, hired and trained new quality customer service representatives * Resolved customer question,issues and complaints. *Successfully managed the activities of 12 team members in multiple locations *Training Specialist Certified



Big Chill Beach Club

• Bethany Beach, Delaware

• Assistant Manager

  • Jun 2017 - Nov 2017

  Ensures the restaurant runs effectively, efficiently and to maintain customer relations. Provided server supervision through lunch and dinner shifts. Responsible for opening and closing of the restaurant, as well as cashing out servers at the end of their shifts. This was a seasonal position. Ensures the restaurant runs effectively, efficiently and to maintain customer relations. Provided server supervision through lunch and dinner shifts. Responsible for opening and closing of the restaurant, as well as cashing out servers at the end of their shifts. This was a seasonal position.



Five Guys Enterprises

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Aug 2004 - May 2017

  Ensuring compliance with company standards in all areas of operations including but not limited to customer relations, financial accountability, inventory management and team management. *Implemented and monitored programs to maximize customer satisfaction and manager on site. *Provided weekly, monthly departmental reports, update and paperwork to senior management. *Interviewed, hired and trained new quality customer service representatives *Managed International Relations, applications and job offers to J1 Students