Crystal Whitehead
at Snoqualmie Valley Health- Claim this Profile
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Bio
Experience
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Snoqualmie Valley Health
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United States
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Hospitals and Health Care
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100 - 200 Employee
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May 2022 - Present
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Oct 2021 - Present
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Narra Dermatology and Aesthetics
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United States
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Medical Practices
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1 - 100 Employee
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Clinic Manager
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Apr 2018 - Jun 2020
- Coordinated all administrative, employee relations, and clinic operational needs - Designed and implemented strategies to increase patient traffic, customer reviews, as well as patient/staff relations to optimize clinic efficiency and quality service - Direct management and leadership of entire team including, hiring, compensation, retention, and performance management. Provided strategic leadership for short- and long-term goals - Defined and implemented employee reviews and retention process. In addition to hiring, dismissal, employee separation process and improving overall morale and improve productivity - Keen understanding of cosmetic and aesthetic products and services Show less
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Providence Health & Services
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Hospitals and Health Care
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700 & Above Employee
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Provider Recruiter
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Feb 2016 - Apr 2018
Recruiting Physicians, Nurse Practitioners, and Physician Assistants across the state of Washington (NWR, SWR, Eastern WA, Walla Walla, PacMed and Swedish). If you are looking for provider opportunities, please go to http://www.providenceiscalling.jobs/ and apply today! Our system includes more than 73,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education. Where we serve: We operate 34 hospitals, 475 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 390,000 members. On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting. Show less
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Children's Hospital Colorado
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United States
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Hospitals and Health Care
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700 & Above Employee
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Oct 2010 - Jun 2015
Children's Hospital Colorado was established in 1908 with a mission to improve the health of children through the provision of high-quality, coordinated programs of patient care, education, research and advocacy. Our vision: Child Health. Reimagined. Realized.-Managed and scheduled for Epidermolysis Bullosa multidisciplinary clinic as well as Genetic skin clinic -Pediatric Dermatology Fellowship program coordinator. Provided direct support to Medical Director and liaison to incoming residents and fellows-Supports department operations and processes, coordinating work beyond own area of expertise -Independently provided administrative support using multiple technologies and completed work assignments using knowledge of those systems to deliver results with minimal supervision and/or guidance. Work includes data entry, preparing custom reports and building presentations-Provided communication support on behalf of professionals or department, both inside and outside of the department, involving obtaining or providing information or data requiring some explanation or interpretation -Developed strong relationships with physicians and providers to ensure faculty satisfaction on a daily basis-Provided complex calendar support in the form of coordinating meeting, travel and other scheduling details as required for multiple professionals or a professional with complex resource coordination requirements. Both domestic and international.-Coordinated physician clinic/surgery/procedure scheduling-Provided support for department financial processes involving supply/inventory management, department budget support, and expense report management Show less
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Aug 2006 - Oct 2010
Lead patient service coordinator for pediatric dermatology in an ambulatory setting. Evaluated insurance and scheduling staff on their monthly GPS goals. Conducted interviews and provided training of new employees. Provided excellent customer service to patients and families ensuring all of their clinic needs were being met.Organized, executed, and followed-up on daily workflows, practice business operations and customer interactions, both independently and in conjunction with other team members.Highly organized liaison for patients, staff, and physicians. Show less
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Education
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Colorado State University
Bachelor of Applied Science (B.A.Sc.), Hospital and Health Care Facilities Administration/Management