Experience

Derme&Co.

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Business Development Specialist

  • 2017 - Present

  Territory Manager throughout Alberta and BC. • Train spa staff on skincare, IPL, microdermabrasion, Visia skin analysis, radiofrequency, and vasculize equipment. • Conduct sales calls to new and current clients; build positive relationships with spa owners, managers, and staff. • Conduct thorough clinical consultations with patients to customize treatment programs. • Perform treatment procedures; IPL, chemical peels, cellulite treatments, tissue tightening, photodynamic therapy, massage, pedicures, manicures, facials, eyebrow shaping, waxing, microdermabrasion and non-surgical facelifts. • Manage all patient concerns relating to products and services. • Attend special events, including trade shows and seminars. Show less



Kosmetae Academy

• Canada
• Education Management
• 1 - 100 Employee

• Instructor/Admissions Officer/Office Coordinator

  • 2010 - 2017

  • Delivered modules on esthetics for up to 12 students per class. • Developed curriculum, supporting materials, and exams; facilitated and oversaw practical applications. • Provided face to face and online Student Services support in the areas of academics and attendance. • Acted as the single point of contact between the students and Kosmetae Academy departments while attending all student issues and responding to all appeals/concerns. • Organized and delivered face to face and online student orientation. • Monitored, tracked, and communicated student updates to all departments. (rewrites/resubmits, probation placements, mandated success plans, and program dismissals/withdrawals) • Provided writing and documentation support in the areas of enrolment, withdrawals, dismissals, appeals, re-entries, and attendance using Word and Excel. • Created program schedules for assigned programs and completed reports on Student Services metrics. • Organized, provided information, and guidance to prospective and enrolled students on a wide range of services. • Processed, evaluated, and approved applications for admission to programs; processed requests for course-based registrations. • Maintained applicant waitlists and worked closely with departments in providing filling information for upcoming programs and classes. • Referred students to program areas for specific counselling or advice and the completion of skills assessments to meet program admission requirements or registration pre-requisites. Clinic Office Manager: • Provide leadership and direction to 6+ clinic staff; oversee customer service, patient care, product knowledge, and sales training. • Created and executed dynamic teaching methods to certify medical aestheticians on cosmeceutical grade products and medical equipment; built and shaped a team of passionate and highly knowledgeable clinic staff dedicated to providing top service. • Wrote protocol manuals and SOPs. Show less



Salon Picasso

• United States
• 1 - 100 Employee

• Medical Aesthetician

  • 2009 - 2010

  • Conduct thorough clinical consultations with patients to customize treatment programs. • Perform treatment procedures; IPL, chemical peels, cellulite treatments, tissue tightening, photodynamic therapy, massage, pedicures, manicures, facials, eyebrow shaping, waxing, microdermabrasion and non-surgical facelifts. • Manage all patient concerns relating to products and services. • Attend special events, including trade shows and seminars. • Conduct thorough clinical consultations with patients to customize treatment programs. • Perform treatment procedures; IPL, chemical peels, cellulite treatments, tissue tightening, photodynamic therapy, massage, pedicures, manicures, facials, eyebrow shaping, waxing, microdermabrasion and non-surgical facelifts. • Manage all patient concerns relating to products and services. • Attend special events, including trade shows and seminars.



Bella Gente Salon

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Medical Aesthetician

  • 2008 - 2009

  • Conduct thorough clinical consultations with patients to customize treatment programs. • Perform treatment procedures; IPL, chemical peels, cellulite treatments, tissue tightening, photodynamic therapy, massage, pedicures, manicures, facials, eyebrow shaping, waxing, microdermabrasion and non-surgical facelifts. • Manage all patient concerns relating to products and services. • Attend special events, including trade shows and seminars. • Conduct thorough clinical consultations with patients to customize treatment programs. • Perform treatment procedures; IPL, chemical peels, cellulite treatments, tissue tightening, photodynamic therapy, massage, pedicures, manicures, facials, eyebrow shaping, waxing, microdermabrasion and non-surgical facelifts. • Manage all patient concerns relating to products and services. • Attend special events, including trade shows and seminars.