Cruz de Jesus Mendez

VP of Supply Chain at Infinitum
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Contact Information
Location
Austin, Texas Metropolitan Area
Languages
  • English Full professional proficiency

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Credentials

  • Certified Program Management Professional
    Flextronics
    Jan, 2013
    - Sep, 2024
  • Inventory Management Certification
    Flextronics
    Jan, 2011
    - Sep, 2024
  • CPIM
    APICS
    Jan, 2009
    - Sep, 2024

Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • VP of Supply Chain
      • Mar 2023 - Present
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • VP of Operations and Supply Chain
      • Aug 2019 - Feb 2023

      • Managing worldwide operations and a complex supply chain with presence in Australia, Asia and America. • Leading operations and manufacturing for our San Diego facilities. • Sourcing of cost effective materials and new suppliers in Asia and America. • Coordinating and managing contract manufacturers, contract design partners and service providers guaranteeing product quality, optimized cost and on time delivery. • Assessing the supply chain (suppliers, materials and processes) to identify risks and propose mitigation plans to the top management. • Acting as program manager for key projects assuring adherence to timeline and cost through the coordination of a cross-functional team, the monitoring of risk and proper communication at all levels of the organization. • Authoring and delivering weekly / monthly / quarterly status reports to the stakeholders and the CEO. Show less

    • France
    • 1 - 100 Employee
    • Sr. Director / Director Program Management and NPI
      • Jan 2017 - Jul 2019

      • Overseeing Business Program Management, Operations, Project Management, Quoting and New Product Introduction guaranteeing alignment between the business and the customer’s needs.• Responsible for site’s Operational Profit results.• Developing and deploying strategic plans (Hoshin and A3 plans) aiming for the improvement of key operative indicators (Operations efficiency, Sales, OTD, OP, Customer satisfaction, AR, etc.) throughout the site.• Acting as enabler for new business opportunities with existing and potential new customers.• Assess and provide input to contracts for new awarded businesses and provide feedback to new business quotes to assure competitive cost is provided to the customer while maintaining business profitability.• Monitoring of key milestones ensuring adherence to committed timelines and deliverables of 7 New Product Introduction Programs, drive the implementation of risk mitigation plans for multiple scenarios.Major achievements: √ Increased plant’s profit by 5% points through sales price re-quoting of 6 loss making accounts and by triggering continuous improvement projects that reduced the scrap and improved production efficiency. √ More than $25M in annual recoveries through commercial claims and negotiations. √ Implemented several Dashboards that provide visibility of Program Management’s KOIs in real time. √ Successful introduction of 5 programs with total revenue of $60M. Show less

    • Sr. Business Program Manager
      • Sep 2012 - Jan 2017

      • Head of Operations and main point of contact for customers.• Monitoring of key metrics, timelines and goals with the aim to maintain and expand current business with key OEM customers.• Coordinate Operations, Quality, Engineering, Customer Service and Logistics to achieve operational success and customer satisfaction.• Assure contract adherence (pricing, T&Cs), negotiate contract amendments to established agreements, coordinate the preparation and present to customer new quotes/proposals, development of business plans and operative tactics.• Escalation point for customer requests and concerns, support to BDs/GAMs on customers meetings, escalations and to provide them with sales estimations and potential growth.• Establish goals for 6 Program Managers / Program Administrators and 2 Ops Managers, guide and develop the team.Major achievements: √ Multiple negotiations that yielded over $20M of additional sales. √ Took the top loss making account from negative to positive OP. √ Customer satisfaction metric increased by 25% and OTD > 95%. Show less

    • Strategic Supply Chain Manager
      • Mar 2011 - Sep 2012

      Working with Materials and Sourcing Managers, Quality, Engineering and Program Managers to identify and drive action plans that bring the value of Supply Chain to our customers:• Reducing lead time and MOQ for several components while increasing flexibility and implementing SMI/VMI programs with new and current suppliers.• Sourcing of key materials through more competitive suppliers, local suppliers development and supply agreements execution. Develop excess and obsolete risk mitigation strategies.• Escalation point for challenging suppliers that could impact the supply chain (price or MOQ increases or any type of variation that could end up in higher expenses or supply disruption). • Developing plans and strategies to increase inventory turns to exceed annual inventory targets while achieving long-term sustainable improvement.• Supply chain main contact for new business quotes and current customers’ price review.Major achievements: √ Developing and implementing material pricing strategies that resulted in annual savings of more than three million in PPV. √ Overall c-BOM reduction by 5% ($7M). Show less

    • Materials Manager
      • Nov 2009 - Mar 2011

      • Supervise the planning and procurement departments guaranteeing a smooth flow of the operations in a multi production system environment (Kanban, MTS & MTO) while maintaining the lowest possible cost and reaching no less than 98% in OTD performance.• Implementing mid/long term strategies that lead the department to overachieve annual goals.Major achievements: √ 3+ million in annual hard savings through multiple kaizen events applying lean and six sigma methodologies. √ Implemented materials strategies that reduced inventory on hand by $1.5M and doubled the plant’s ITO while increasing safety stock in key components.√ Sustained OTD > 98% for twelve consecutive months.√ Implemented planning tools to aid in the evaluation of mid and long-term production capacity.√ Implemented a CRP tool that reduced the planning cycle in 50% and aided the plant to evaluate, level load and guarantee the availability of capacity to meet the forecasted demand. Show less

    • Senior Planner
      • Jun 2009 - Nov 2009

      • Creating and maintaining the MPS based on customer’s demand, available capacity and agreed production schedules and provide follow up to shipments to customers / sterilizer.• Evaluating the manufacturing capacity (CRP) and production level loading in order to optimize the capacity utilization.• Customer service, direct contact with customers in order to notify the status of their orders, inquiries and shipments, follow-up on customer escalations.• Analyze MRP exception messages and coordinate proper actions with the Purchasing dept. in order to reduce ITO, minimize expedites and guarantee the material supply and a steady production. • ERP System maintenance and validation – Demand upload, MRP explosion validation, BOM auditing, ERP setups and item attributes.• Purchasing of key components that may impact the company’s sales and revenue. Show less

    • Assistant Manager / Planner
      • Feb 2006 - May 2009

      • MPS elaboration, plant capacity review for hand mount and surface mount levels (SMT) and new model introduction (NMI) follow up and coordination. • Warehouse management, shipping and logistics coordination for repair & service area. Air freight expenses control and follow up in order to minimize costs and increase profit. • DOS control for Key Parts (A class), follow up / coordination in order to minimize obsolescence and avoid additional materials cost. • Oracle MRP system maintenance: Demand upload, MRP explosion validation for raw materials, setups and BOM audits, new items attributes set up and demand simulations. Major achievements: √ Automated the production forecast and forecast upload into the ERP system reducing the time and errors due to manual capture. √ Implemented kaizen projects that reduced by 30% the time needed to create the production schedule & E&O to less than 0.5%. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Associate Area Manager
      • 2005 - 2006

      • General business co-manager and representative of a consulting firm with over 80 people under my command. Budget forecasting, expenses balancing, responsible for the financial health of the regional office. • Sales, direct communication and negotiation with current and prospect clients. • Logistics coordination for the inventory takeover (coordination between transportation for the people, food, equipment, supplies and working schedules). • General business co-manager and representative of a consulting firm with over 80 people under my command. Budget forecasting, expenses balancing, responsible for the financial health of the regional office. • Sales, direct communication and negotiation with current and prospect clients. • Logistics coordination for the inventory takeover (coordination between transportation for the people, food, equipment, supplies and working schedules).

Education

  • CETYS Universidad
    Master of Business Administration - MBA, Business Administration and Management, General
    2018 - 2021
  • Tecnológico de Monterrey
    Industrial & Systems Engineering, Industrial Engineering
    1999 - 2005

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