Cruzan Mathurin
Happiness Consulant at Dream In Color- Claim this Profile
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Bio
Wayne Huthmaker
Cruzan's friendly approach with our customers helped us develop an excellent reputation for customer service. She brought knowledge of our new CS software and helped us get up to speed quickly. Definitely recommend.
Gerda Kalpokaite
It was a pleasure working with Cruzan - she is highly professional, has strong work ethics, is very responsive, has valuable experience and shares it eagerly.
Wayne Huthmaker
Cruzan's friendly approach with our customers helped us develop an excellent reputation for customer service. She brought knowledge of our new CS software and helped us get up to speed quickly. Definitely recommend.
Gerda Kalpokaite
It was a pleasure working with Cruzan - she is highly professional, has strong work ethics, is very responsive, has valuable experience and shares it eagerly.
Wayne Huthmaker
Cruzan's friendly approach with our customers helped us develop an excellent reputation for customer service. She brought knowledge of our new CS software and helped us get up to speed quickly. Definitely recommend.
Gerda Kalpokaite
It was a pleasure working with Cruzan - she is highly professional, has strong work ethics, is very responsive, has valuable experience and shares it eagerly.
Wayne Huthmaker
Cruzan's friendly approach with our customers helped us develop an excellent reputation for customer service. She brought knowledge of our new CS software and helped us get up to speed quickly. Definitely recommend.
Gerda Kalpokaite
It was a pleasure working with Cruzan - she is highly professional, has strong work ethics, is very responsive, has valuable experience and shares it eagerly.
Experience
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Dream In Color
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United States
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Software Development
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1 - 100 Employee
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Happiness Consulant
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Oct 2021 - Present
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Self-employed
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Saint Lucia
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Remote Customer Support Agent
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Apr 2017 - Present
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Luv Aj
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Retail Apparel and Fashion
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1 - 100 Employee
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Customer Service Representative
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Oct 2021 - Jan 2022
Responded to customer's email and chat using Gorgias Released orders using Blastramp Fulfilled orders in Shopify Responded to customer's email and chat using Gorgias Released orders using Blastramp Fulfilled orders in Shopify
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Clearly Loved Pets
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United States
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Retail
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1 - 100 Employee
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Customer Service Representative
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Sep 2020 - Dec 2021
Answered emails in Zendesk Answering messages in Etsy and Instagram Handling all returns Answered emails in Zendesk Answering messages in Etsy and Instagram Handling all returns
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Idle Group
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United States
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Manufacturing
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1 - 100 Employee
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Rockstar Customer Success Specialist
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Jan 2021 - Nov 2021
Responded to customer inquires via chat, email, and phone support. Responded to customer inquires via chat, email, and phone support.
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ezhome
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United States
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Information Technology & Services
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1 - 100 Employee
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Customer Experience Customer Support Superstar
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Apr 2017 - Apr 2018
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Falcon holdings Ltd.
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Saint Lucia
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Restaurant Supervisor
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Nov 2007 - Apr 2017
Oversee daily restaurant operations. Ensure all equipments are functioning for daily operation. Handle customer complaints and deal them as soon as it occur. Training of new staff ensuring company policies are being met. Providing excellent customer service to remain the cut above the rest. Oversee daily restaurant operations. Ensure all equipments are functioning for daily operation. Handle customer complaints and deal them as soon as it occur. Training of new staff ensuring company policies are being met. Providing excellent customer service to remain the cut above the rest.
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Education
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2010 - 2011
Monroe College
Bachelor's degree, Hospitality Administration/Management -
2005 - 2007
Sir Arthur Lewis Community College
Associate Degree, Food and Beverage
Community
