Experience

NDIS Discover Nursing Australia

• Australia
• Home Health Care Services
• 1 - 100 Employee

• Age Care, Disability Support, student and Food Truck business start

  • Mar 2020 - Present

  Provide 1:1 support to people living with disabilities, empowering them and promoting self-agency where possible.Responsibilities:• Management and administration of medications and suppositories• Completing communication and logbook activities, including incidence reports, food charts, bowel charts • Heavy lifting and manual handling duties, including: o Hoist / ceiling sling enabled o Transferring to and from bed • Specialised care for high depending clients, including feeding, catheter care, and bowel care • Community access, including hydrotherapy, short walks, going to gyms, and other community and recreational activities• Supporting residents with other daily activities such as showering and dressing• General housekeeping duties such as laundry, cooking, cleaning, pet feeding



Falabella Corporate Technology (computer company of Falabella group, Chile)

• PM Implementation of Corporate Systems

  • Mar 2017 - Dec 2019

  RFP Corporate POS Project for the Falabella group (three vertical Falabella, Sodimac and Tottus, for their seven countries) for a total of 12,500 POS and 8,000 additional contact points in storesPM in charge of the implementation of the Siebel Oracle system at CMR Argentina and Banco Falabella Peru.2018 Implementation of OMS Stage 3.0 Roll Out of Countries (Argentina, Colombia and Peru)2018 Implementation of OMS Stage 4.2 Siebel for Chile (Falabella). It includes in the second phase Argentina, Colombia and Peru



Family Company

• Hospitality Supervisor

  • Jan 2000 - Dec 2018

  In the south of Chile, Puerto Tranquilo, Marble Churches, an uncle owns a Hostel which we visit every year, with the condition of helping in the complete attention of the place and restaurant. In my case, I was in charge of the restaurant, serving customers, coffee and drinks I have advanced training in customer service in a safe and professional manner. For example before taking your orders, serving items and validating that your dishes, cutlery and glasses are correct and clean Understand all foods and drinks on the menu (memorize details), in order to explain products in particular and offer personalized recommendations.



GFC Solutions (Santiago) and Special Services Agency for Retail

• Founding partner and Commercial Manager

  • Mar 2015 - Mar 2017

  Consultant for solutions in the commercial, operational, marketing and strategic development, providing results that make your business profitable.Advertising agency created with the purpose of delivering specific solutions in Operations (store and centralized), IT, Commercial, MKT, layout management, inventory, systemic surveys and specific loyalty events.



Supermercados Mayorista SMU

• Sub Manager of Wholesale Loyalty

  • Jan 2011 - Nov 2014

  Interact with the commercial, sales, operations and management areas of the division for loyalty strategies. Implement and complement BI of clients from the POS to the consultation bases of corporate reports Implement all BTL actions events in stores, such as merchants such as Expo Mayorista fairs in Santiago. Massive events for final clients in movistar arena (in Santiago with an average of 9,000 attendees), UFRO (in Temuco with 4,000 attendees) or Sur Activo (in Concepción with 3,500 attendees



SMU S.A. (Unimarc, M10, Alvi, y Super10)

• Chile
• Retail Groceries
• 700 & Above Employee

• Sub Manager TI Division Wholesale SMU

  • Jun 2008 - Jan 2011

  Survey of commercial and operational processes of the company to take them to SAP 6.0 transactions. In the integration of chains (more than 60) I work on the definition, loading, crossings, standardization of commercial teachers, suppliers and customers. Pre-standardization stage with GS1. Survey of market research, development of new products, analysis of competition, consumer behavior, etc., in order to allow adequate decision making. Implement tools, controls and processes for a Hi-Low promotional strategy, with 20,000 PLU per month in promotion and only 250 claims for failures.



BRAVO ENTERPRISES LIMITED

• United Kingdom

• Sub Systems Manager

  • Apr 2003 - Jun 2008

  Coordinate, implement and supervise each integration of premises to the company (from room 18 to 44)Support for the proper functioning of each company premises (44 Supermarkets and 12 Wholesalers).Coordination and monitoring of the tasks of the Customer Service Unit. Creation of tools for monitoring the Computer Budget, control of each expense and billing made in the Area.Coordination with the different Areas of the company (Subcommittee) for transversal tasks and projects of the companyWe structure and design in full integration with Unimarc.