Cristopher Wagenknecht

Support Analyst L2 at Körber Supply Chain LATAM
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Contact Information
us****@****om
(386) 825-5501
Location
Blumenau, Santa Catarina, Brazil, BR
Languages
  • Inglês Professional working proficiency
  • Portuguese Native or bilingual proficiency

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Credentials

  • CONSULTAS SQL NO ORACLE: PROJEÇÕES, SELEÇÕES, JOINS E VIEWS
    Alura Cursos Online
    Sep, 2020
    - Nov, 2024
  • Curso de Banco de dados e SQL
    Udemy
    Sep, 2020
    - Nov, 2024
  • Introdução ao SQL com Oracle
    Alura Cursos Online
    Sep, 2020
    - Nov, 2024
  • Workshop Scrum
    Casa de conhecimento Mentoria Agil
    Mar, 2020
    - Nov, 2024
  • SCRUM: Agilidade em seu projeto
    Alura Cursos Online
    Feb, 2019
    - Nov, 2024
  • Introdução a metodologias ágeis
    Alura Cursos Online
    Jan, 2019
    - Nov, 2024
  • International English Course
    ACE ENGLISH MALTA
    May, 2018
    - Nov, 2024

Experience

  • Körber Supply Chain LATAM
    • Brazil
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Support Analyst L2
      • Sep 2020 - Present

      - Support for WMS customers - Issue analysis: root cause analysis, sending the issue to the project department for correction - Improvement mapping on customer WMS - Maintenance of SQL data, like archive and purge of old data to improve the performance of database - Support for WMS customers - Issue analysis: root cause analysis, sending the issue to the project department for correction - Improvement mapping on customer WMS - Maintenance of SQL data, like archive and purge of old data to improve the performance of database

  • Linx
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Support Analyst L2
      • May 2019 - Sep 2020

      - L2 support for customers - Maintenance of customers database (PostgreSQL) - Resolution of tax and accounting problems - Accountig report generation - Acting on critical customers issues, like Database errors, and POS errors - L2 support for customers - Maintenance of customers database (PostgreSQL) - Resolution of tax and accounting problems - Accountig report generation - Acting on critical customers issues, like Database errors, and POS errors

  • Grupo Cativa
    • Brazil
    • Textile Manufacturing
    • 200 - 300 Employee
    • Support Analyst
      • Jan 2019 - May 2019

      -Analysis and correction of issues on ERP system - Analysis and correction of issues on mobile system - Mobile system training for new Sales Representative -Analysis and correction of issues on ERP system - Analysis and correction of issues on mobile system - Mobile system training for new Sales Representative

  • Cia. Hering
    • Brazil
    • Retail
    • 700 & Above Employee
    • IT Support Technician
      • Jun 2017 - Jan 2019

      - Analysis and solve of issues on Retail and ERP Systems - Customer support for all Hering Clothing Stores - Retail system training for new customers - System deployment, remotely and on-site - SQL Server: Stored Procedures analysis and corrections - Analysis and solve of issues on Retail and ERP Systems - Customer support for all Hering Clothing Stores - Retail system training for new customers - System deployment, remotely and on-site - SQL Server: Stored Procedures analysis and corrections

  • Hennings Mangueiras e Conexões Hidráulicas
    • Brazil
    • Mechanical Or Industrial Engineering
    • 200 - 300 Employee
    • Shipper
      • Jun 2014 - May 2017

Education

  • Unicesumar
    Bachelor in Software Engineering, Software Engineering

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