Junior Buyer

• Oct 2020 - Present

Event Manager

• Jul 2017 - Dec 2019

• Hired, trained, directed and motivated staff for the events. Elaborated monthly schedule and follow up with staff meeting on time and in place. Reviewed staff timesheets and payments. • Organized all the equipment and supplies needed for each event and create a logistic plan for multiple events days. Deal with any staff or logistic issues during the event. • Followed up with customers and staff after the event to conduct a post-event evaluation. • Hired, trained, directed and motivated staff for the events. Elaborated monthly schedule and follow up with staff meeting on time and in place. Reviewed staff timesheets and payments. • Organized all the equipment and supplies needed for each event and create a logistic plan for multiple events days. Deal with any staff or logistic issues during the event. • Followed up with customers and staff after the event to conduct a post-event evaluation.

Purchasing Manager

• Feb 2016 - Dec 2016

Created, negotiated and proposed a strategic sourcing plan with cost savings over 1 million USD, providing leverage for future supplier negotiations at the corporate levelImplemented an integrated demand/supply projects to lower internal inventory levels while avoiding shortages and reducing costs by applying Six Sigma principles.Oversight the implementation of an MRO inventory system, giving guidance and advice to our internal team and maintaining constant communication with our corporate about the advances of the projectSupporting CMO/vendor selection – preparation of technical information packages, leading professional due diligence and site assessments, evaluation of RFQ and negotiations Show less

Account & Project Manager

• Sep 2010 - Dec 2016

Received and resolved escalation level calls from representatives and clients. Actively listen to client's needs and recommended products to meet their requirements, improving sales by 20%Developed and improved internal processes and controls to reach organizational compliance, ISO certification, simplify metrics measurement and facilitate the reporting process to all team membersWorked with all relevant departments to coordinate the day to day New Product Introduction activities and successfully introduce more than 8 new products a year. Participated in customer's product development projects, from idea generation, R&D designs, marketing reviews, production design and implementation.Elaborated a transference plan and followed up to our product line's transition into a new factory in Mexico, including 15 SKU's and more than 1.5 million sales a yearImplemented a Customer Management System as manager of a multifunctional team improving customer satisfaction from 80% to 90%Prepared quote, negotiated price quarterly price changes and annual contracts, and updated the system accordingly for all finish product prices and raw material components. Prepared annual forecast and reviewed monthly for any deviation. Analyze and research the reason behind the variation and report to top management. Participated in the elaboration of the Strategic Marketing Plans to increase sales Show less

Customer Service Representative

• Sep 2007 - Aug 2010

Placed customers' purchase orders in the system, follow up with programmer and production for the fulfillment, and schedule deliveries on time.Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionPrepared product or service reports by collecting and analyzing customer informationBuilt sustainable relationships of trust through open and interactive communication Show less

Purchasing Representative

• Sep 2006 - Sep 2007

Managed relationships with more than 10 key suppliers and more than 20 secondary suppliers, from packaging to raw materials. Verify the quality of goods, timely delivery and compliance to terms of contractsMonitored stock levels, place purchasing orders when required by the MRP, follow up shipments arrival and review documentationReviewed invoices and follow up on any discrepancies. Negotiated vendor returns, price adjusted and resolved any inventory issuePrepared and submit detailed reports to management related to material deliveries for their projects and supplier performance Show less