Cristina Ioan

Operational Teamleader - Corporate Department at Happy Tour
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Contact Information
us****@****om
(386) 825-5501
Location
Romania, RO
Languages
  • Română Native or bilingual proficiency
  • Engleză Full professional proficiency
  • Franceză Elementary proficiency
  • Germană Limited working proficiency

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Credentials

  • Amadeus Basic
    Amadeus IT Group
    Mar, 2015
    - Nov, 2024

Experience

  • Happy Tour FCM Travel
    • Romania
    • Travel Arrangements
    • 100 - 200 Employee
    • Operational Teamleader - Corporate Department
      • Oct 2022 - Present

    • Corporate Consultant FCM Travel Solutions
      • Dec 2018 - Oct 2022

    • Ticketing Consultant - Corporate Department
      • Jun 2018 - Dec 2018

  • Fly Go Voyager
    • Romania
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Consultant
      • Apr 2016 - Jun 2018

      - Making offers for flight reservation (Worldspan and Low-cost airlines platforms), accommodation (hotel owners directly or GDSs) and travel packages - issuing, reissuing, revalidation and cancellation of flight tickets - assisting customers in choosing the best city break option, taking into account their needs, budget and expectations - issue travel documents (tickets, vouchers) and payment documents (invoices) - Making offers for flight reservation (Worldspan and Low-cost airlines platforms), accommodation (hotel owners directly or GDSs) and travel packages - issuing, reissuing, revalidation and cancellation of flight tickets - assisting customers in choosing the best city break option, taking into account their needs, budget and expectations - issue travel documents (tickets, vouchers) and payment documents (invoices)

  • Rojo Business Group
    • București, România
    • Corporate Travel Consultant
      • Apr 2013 - Apr 2016

      - Maintaining relationships with corporate clients of the agency - Making offers for flight reservation (Amadeus and IATA agents platforms), accommodations (hotel owners directly or GDSs), meals at restaurants, in Romania and in other countries for corporate customers - Purchase tickets for cultural events - Active participation in corporate or private events (from 10-300 participants). Ex: conferences, trainings, product presentations, product launches, teambuilding, anniversaries, christenings etc. In this regard my activity is to create the concept, budgeting, negotiating with suppliers to get the best rates, assistance during events, preparation of financial statements after the event and issuing fiscal documents, tracking payments, getting feedback from customers. - custom tailoring for vacation packages - 24/7 support for delegates and corporate clients, solving any unexpected events (last-minute changes of travel schedule, taking over some unforeseen expenses, etc.) - Billing and issuing travel documents (Qtravel backoffice system) Show less

  • Zepter International
    • Manufacturing
    • 300 - 400 Employee
    • Agent Vanzari
      • Mar 2012 - Oct 2012

Education

  • University of Bucharest
    Bachelor's degree, Tourism Geography
    2016 - 2019
  • Academia de Studii Economice din București
    Bachelor's degree, Marketing
    2010 - 2013
  • Colegiul National "Nicolae Balcescu" Braila
    Diploma de Bacalaureat, Matematică și informatică
    2006 - 2010

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