Cristina Fernández Nelson, WSET 3

Office and executive manager at ARAEX Grands Spanish Fine Wines
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency
  • Francés Professional working proficiency
  • Italiano Full professional proficiency
Skills

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Andrea Hernández V.

Cristina and I worked together at Osborne. During that time , she showed a deep and global understanding of the wine business both in the national, and international field. Her personal approach, and how she drove different exports market to a common objetive will make her a valuable asset for any company in the sector. I can only wish her the best.

Luigi Tripputi

I had the chance to work side by side with Cristina during a project in Rome regarding the displacement of activities from Mercedes-Benz Italy to the Daimler's Shared Service Center in Madrid. Cristina is a very hard worker, very competent in her field and detailed oriented. I am sure she would be an amazing asset for any company thanks to her skills and the knowledge of different languages.

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Credentials

  • WSET LEVEL 3 AWARD IN WINE & SPIRITS
    WSET — Wine & Spirit Education Trust
    Jun, 2016
    - Oct, 2024

Experience

  • ARAEX Grands Spanish Fine Wines
    • Spain
    • Food and Beverage Services
    • 1 - 100 Employee
    • Office and executive manager
      • Jan 2020 - Present
  • Grupo Osborne
    • Spain
    • Food & Beverages
    • 300 - 400 Employee
    • International business support manager wine & spirits
      • Aug 2018 - Jan 2020
  • Marqués de Murrieta
    • Spain
    • Food and Beverage Services
    • 1 - 100 Employee
    • Export assistant
      • Oct 2013 - Aug 2018
  • KLM
    • United Arab Emirates
    • International Trade and Development
    • 1 - 100 Employee
    • Finance Department
      • Apr 2013 - Oct 2013
  • City Marketing
    • Argentina
    • Marketing Services
    • 1 - 100 Employee
    • Assistant Manager
      • Apr 2011 - Mar 2012

      Organization and development of promotional actions as well as event planning. Recruited, managed and trained a team of up to 10 people in all matters related to new marketing campaigns as well as client specifications . Responsible for all tasks assigned to my team as well as team production goals. Assisted manager with weekly and monthly reports. Organization and development of promotional actions as well as event planning. Recruited, managed and trained a team of up to 10 people in all matters related to new marketing campaigns as well as client specifications . Responsible for all tasks assigned to my team as well as team production goals. Assisted manager with weekly and monthly reports.

  • NCO Financial Systems
    • Financial Services
    • 700 & Above Employee
    • Customer service representative
      • Oct 2010 - Mar 2011

      Performed product advisory and customer service for American Express clients. Provided prompt resolution to customer inquiries by providing appropriate and accurate information. Maintained diplomacy and tact when dealing with upset or escalated calls. Escalated customer complaints and/or calls through the appropriate channel to management. Provided feedback to management concerning possible problems or areas of improvement. Performed product advisory and customer service for American Express clients. Provided prompt resolution to customer inquiries by providing appropriate and accurate information. Maintained diplomacy and tact when dealing with upset or escalated calls. Escalated customer complaints and/or calls through the appropriate channel to management. Provided feedback to management concerning possible problems or areas of improvement.

  • Daimler
    • Switzerland
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Accounts payable accountant
      • Dec 2007 - Jul 2010

      Dec 2007- June 2008: validation and invoice posting in accounts payable department for Mercedes Benz and Chrysler Belgium. June 2008- Marzo 2009: Tasks performed for the consolidation of accounts payable processes after the migration of all financial and accounting activities from Mercedes Benz France (Paris) to the shared services centre in Madrid. March 2009- August 2009: Responsible for the payment to suppliers’ process in Mercedes Benz Rome (Italy) as well as the documentation and migration of all those activities from Rome to the shared service centre in Madrid (Spain). August 2009- August 2010: consolidation of activities for Mercedes Benz and Chrysler Italy from the shared services centre in Madrid. Show less

Education

  • Wine & Spirit Education Trust
    Wset level 3, wine & spirits
    2016 - 2016
  • Universidad Autónoma de Madrid
    Licenciado, administración y dirección de empresas
    2003 - 2008
  • Université Pierre Mendes
    Bachelor's degree, Administración y gestión de empresas
    2005 - 2006

Community

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