Senior Design Manager

• Jun 2022 - Present

Design Strategy & Research Consultant

• Aug 2014 - Present

Produce organizational strategies and reports for various small to large nonprofits using community-centered design, impact evaluation methodologies, and storytelling techniques. Defined DEI best practices and co-created the first Code of Ethics for a 30+ year established foundation in San Diego, California. Co-founded a design for social impact startup idea. Used a human-centered design approach to identify market needs and define service areas. Built a service framework and developed a business plan to spearhead the venture. Show less

Digital Designer - Mulvaney Center for Community, Awareness and Social Action

• Mar 2022 - Nov 2022

Research & Communication Design Consultant

• Feb 2022 - Jun 2022

Graduate Assistant - Mulvaney Center for Community, Awareness and Social Action

• Sep 2020 - Jan 2022

Oversee the social media marketing team to ensure campus-wide engagement via community-building initiatives and workshops. Co-designed and supported the execution of social justice programming to explore leadership in the context of current social challenges and through the experience of students and staff. Co-taught a leadership course and facilitated social action workshops - in virtual settings - using emergent and adaptive leadership principles, as well as participatory design and generative ideation approaches. Co-managed data entry and reporting of university-wide community engagement activities via marketing campaigns and Collaboratory, a community-engagement tracking software designed for higher education. Developed a website strategy for Impact Linda Vista Initiative (ILVI) using DEI practices. ILVI brings University of San Diego faculty and students together with community partners to co-create and implement innovative course-based collaborations in the Linda Vista community. Show less

Project Manager

• Oct 2019 - Sep 2020

Engaged with executives and stakeholders to define project strategies and outcomes. Delivered work plans, timelines, and budgets for the development of 2+ multimillion-dollar projects. Managed a team of 8+ employees and sub-contractors to ensure project scopes were aligned with client needs. Engaged with executives and stakeholders to define project strategies and outcomes. Delivered work plans, timelines, and budgets for the development of 2+ multimillion-dollar projects. Managed a team of 8+ employees and sub-contractors to ensure project scopes were aligned with client needs.

Research & Policy Analyst

• Jan 2018 - Aug 2019

Co-designed a strategy framework that enabled an ample stakeholder engagement process to explore opportunity areas for the reconstruction of Puerto Rico (PR) in six focus areas - Economic Development, Health & Education, Housing, Natural Infrastructure, Physical Infrastructure, and Energy. Organized and facilitated 20+ workshops and collaborative sessions with technical experts, community leaders, and local organizations to synergize reconstruction efforts and prioritize recommendations to propel the island’s future. Led internal human-centered design trainings to promote a culture of inclusion and collaboration. Managed and executed 5+ social impact programs. Applied human-centered design and systems thinking principles to develop and implement diverse digital solutions, including a database and platform that maps PR reconstruction projects. Used UX design methods to deliver user stories, user flows, site maps, wireframes, and interactive prototypes. I served as a liaison between ReImagina, government officials, local communities, and local and national organizations. I was responsible for coordinating multi-sector presentations, webinars, and capacity-building events. Used storytelling skills to create visual data representations and a safe housing guide in collaboration with Habitat for Humanity. Designed, implemented, and maintained organization-wide branding guidelines. Supported the graphic development, copy editing, and translation of the ReImagina Puerto Rico reports and several communications campaigns. Show less

Emergency Relief Coordinator

• Oct 2017 - Oct 2017

Mobilized a group of 15 volunteers as part of a medical emergency relief mission. As the local point of contact, I set up collaborations and coordinated directly with the U.S. Department of Health and Human Services, the Puerto Rico Department of Health, regional governments, NGOs, and other federal agencies to maximize the team’s impact. Facilitated daily meetings to gather volunteer feedback and iterate the team’s approach. Mobilized a group of 15 volunteers as part of a medical emergency relief mission. As the local point of contact, I set up collaborations and coordinated directly with the U.S. Department of Health and Human Services, the Puerto Rico Department of Health, regional governments, NGOs, and other federal agencies to maximize the team’s impact. Facilitated daily meetings to gather volunteer feedback and iterate the team’s approach.

English Foreign Language Teacher

• Nov 2016 - Jun 2017

Designed and conducted engaging lesson plans for six first and second grade classes using iterative and participatory design approaches. Founded the English and Spanish clubs and organized other extracurricular activities, including a semester-long storytelling project to encourage students to communicate in English. Offered one-on-one mentoring sessions for students as needed. Designed and conducted engaging lesson plans for six first and second grade classes using iterative and participatory design approaches. Founded the English and Spanish clubs and organized other extracurricular activities, including a semester-long storytelling project to encourage students to communicate in English. Offered one-on-one mentoring sessions for students as needed.

Emerging Leaders Fellow

• Oct 2016 - Oct 2016

The Emerging Leaders Fellowship is a week-long global fellowship that aims to stimulate emerging change agents through social innovation, community building, sustainability and systems change. “Popping up” around the world, Fellows explore social change making for real world challenges via case-based learning, exposure to thought-leaders from a variety of fields, mentoring, and a service project in collaboration with a local organization. I collaborated with four international Fellows to develop an inclusive refugee resettlement service initiative for SINGA Deutschland in Berlin during the Fellowship’s final design challenge. My team’s initiative won first place and was quickly implemented into SINGA’s program offerings. Show less

International Outreach Coordinator

• Jan 2016 - Jun 2016

Broadened Beirut Design Week’s international network by reaching out to the design community in Latin America and the Caribbean. Broadened Beirut Design Week’s international network by reaching out to the design community in Latin America and the Caribbean.

Communications Designer

• Jun 2015 - Aug 2015

Designed the BDW 2015 Report with a strong focus on graphic design and storytelling techniques. Designed the BDW 2015 Report with a strong focus on graphic design and storytelling techniques.