Community Manager

• Apr 2021 - Present

Social Media Assistant

• Jan 2021 - Mar 2021

Responsible for the organic growth of clients database of customers, whilst maximising commercial return. Create visual and written content including caption copy and stories. Identify social and industry trends to develop exciting and appealing content Using Canva for creating social media graphics, presentations, posters, documents and other visual content. Using Facebook Creator Studio for scheduling and monitoring audience Responsible for the organic growth of clients database of customers, whilst maximising commercial return. Create visual and written content including caption copy and stories. Identify social and industry trends to develop exciting and appealing content Using Canva for creating social media graphics, presentations, posters, documents and other visual content. Using Facebook Creator Studio for scheduling and monitoring audience

Content Writer

• Jul 2020 - Feb 2021

Create content ideas for specific categories on a daily basis and stick to a publishing schedule Edit, research and write content regularly, including creating images and sharing to social media platforms such as TikTok,Facebook and Instagram Build an engaged community using social media platforms, effectively increasing followers up to 3,500 in 6 months Monitor and schedule content for all my social media platforms using Planoly app Create content ideas for specific categories on a daily basis and stick to a publishing schedule Edit, research and write content regularly, including creating images and sharing to social media platforms such as TikTok,Facebook and Instagram Build an engaged community using social media platforms, effectively increasing followers up to 3,500 in 6 months Monitor and schedule content for all my social media platforms using Planoly app

Visual Merchandising Manager

• Mar 2019 - Jun 2020

Main responsabilities:Ensuring that store windows are up to date and of the highest possible standardAgreeing content of store windows based on commercial needs as well as aesthetic value and company guidlinesCoordinate with various departments and monitor various store setups and resets in regionSupervise and ensure effectiveness of all merchant activitiesMonitor retail price for competitors and maintain appropriate pricing for products accordinglyManage multiple projects, monitor and allocate appropriate resourcesProducing schematic layout proposals as per shop requirementConduct and manage projects and updates to ensure they are prioritized and fully accomplished with a managed budget and timelineOwn the conception, desing and execution of innovative and impactful merchadinsing solutions Show less

Store Manager

• Feb 2017 - Mar 2019

Main responsabilities:Recruit and train staff in line with Company Recruitment & Selection and Induction Training proceduresEnsure a high level of customer service is being provided by the team at all timesEnsure that profit and productivity goals are met through developing business plans and salesCollaborate with marketing department to organize promotional campaignsComplete store operational requirements by scheduling and assigning employeesMaintain and improve staff's results by coaching, counseling and disciplining employeesPlanning, monitoring and appraising job resultsIdentify curent and future customer requirementsEnsuring availabilty of merchandise and services by approaching customers and maintaining inventories Show less

Keyholder

• Mar 2016 - Feb 2017

Main responsabilities:Opening and closing the store and performing other duties in the absence of managementCarry keys and alarm codesManage bank deposits, balance point of sale drawers and saleProvide support for new employeesPerform and supervise daily proceduresOversee the cleaning,delivering and maintenance operationsMonitor and assist staff and assign daily dutiesWelcome customers to the store and assist them with requests

Sales Assistant

• Sep 2015 - Feb 2016

Main responsabilities:Provide exceptional service to customers in branchUse product knowledge to provide recommmendations and help customers find the best product for their needsMix paint for customers and process specialist ordersBuild relationship with customers to fully identify their needs and allow to provide a comprehensive servicePromote seasonal and special items, including merchandising goods in-store to increase visibility and salesRestocking shelves and assist with deliveries Show less

Sales Assistant

• Jul 2011 - Aug 2015

Main responsabilities: Ensure the shop floor is replenished throughout the day Develop stock knowledge and promotions throughout the store Processing sales,exhange and refund transactions Assisting with opening and closing cash desk operations Assisting with stock take preparation and processing when required Maintain responsability for one or several sections of the store as instructed by manager Providing quality service for customers either face to face or over the phone Securing merchandise by implementing security sistems or measures Show less