Experience

Metanoia Institute

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Senior Academic and Research Coordinator

  • Apr 2016 - Present

  Maintaining all previous duties with additional responsibilities of:• Contributing to the effective administration of research projects to ensure that protocols and research materials are clear, time sequencing is adhered to (eg. Gantt Charts and timelines/checklists for research tasks), databases are regularly updated and information is accessible when required• Liaising with external organisations in the administration of research projects• Inputting and analysing research data using a variety of research software (eg. SPSS and NVIVO) Show less

• Academic Coordinator

  • Jun 2015 - Apr 2016

  To provide comprehensive administrative support to the Faculty Head, Programme Leaders, Tutors, External Examiner, Students, Applicants, Evening Seminar Facilitators, Supervisors and Therapists including: • Producing promotional leaflets and advertisements for the Person-Centred Programmes• Overseeing applicants through the application process, Introductory Workshops, assessment interviews through to entry onto the course• Preparing offer letters, annual training contracts, timetables and student ID cards• Providing administrative support to active/time out students and tutors throughout the course including preparing work folders, registers, attendance certificates, tracking assignment submissions and distributing assignment feedback, overseeing exams, tracking Placement, Supervision and Therapy hours and registration with professional bodies - BACP and UKCP• Liaising with External Examiner to review student work and produce moderation report forms• Maintaining and producing records for Assessment, Progression and Award boards including degree supplements• Ensuring maintenance of accurate Student database records• Coding and logging of payments, refunds and invoices• General office duties taking calls, emails, franking post, Printing/copying and scanning, diary management/room bookings, maintaining stationery supplies• Liaising with venue for MSc Residential Weekend including booking accommodation for students and tracking dietary requirements Show less



SOAS University of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Distance Learning Support Administrator

  • Nov 2013 - Jun 2015

  • Download, record and process all enrolment forms received using the database (Unit-E) and Excel • Deal with a range of course queries by telephone and maintain the department email inbox • Process all bank transfers, credit card payments and cheques and chase up any outstanding payments • Producing and sending invoice requests to finance department • Maintain filing system of all student records • Liaising with the despatch team who oversee shipment of study material to students Show less



King's College London

• United Kingdom
• Research Services
• 700 & Above Employee

• Administrator (Temp)

  • Sep 2013 - Oct 2013

  • Department photocopying for lecturers • Filing • Setting up lecture halls for induction days and being a point of contact for students who need directions • Preparing induction material and collating induction packs for students • Assist with departmental plagiarism checks • Department photocopying for lecturers • Filing • Setting up lecture halls for induction days and being a point of contact for students who need directions • Preparing induction material and collating induction packs for students • Assist with departmental plagiarism checks



London School of Hygiene and Tropical Medicine, U. of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Administrative Assistant (Temp)

  • Jun 2013 - Jun 2013

  • Scan exam papers and ensure they are stored in the appropriate folder • Scan exam papers and ensure they are stored in the appropriate folder



City & Islington College

• Higher Education
• 200 - 300 Employee

• Course Information Administrator

  • Aug 2012 - Apr 2013

  • Respond to enquiries by telephone and email and provide information and advice about the college and courses to any visitors • Input application forms into the database system (Unit-E) and process applications (via Columbus) • Chase up any migrant queries, course/predicted grade queries and school references for 16-18 year old students • Photocopy and file applications and send a copy to the correct person/centre within the college • Download prospectus requests and send out prospectus packs to students • Undertook 3 training programmes - ‘Child Protection’, ‘Data Protection’ and ‘Information Security and Diversity in the Workplace’ Show less



Mr & Mrs Smith

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Office Administrator (Internship)

  • Oct 2012 - Feb 2013

  • Order office supplies, issue and return fob keys for office space and maintain stock room • Liaise with finance department regarding handling of petty cash, use of company credit cards and occasionally help finance process invoices • Answering and directing incoming calls and taking messages for staff • Provide a welcoming, professional reception to guests • Book meeting rooms, hotels, transportation and courier services • Ensuring staff records are up to date (next of kin emergency numbers etc.) • Collect and distribute incoming post and process outgoing post • Liaise with hotels to request and download hotel images and maintain images on the website • Contributed to the organisation of the Christmas party, booking venue and coaches Show less