Experience

United Contract Processing

• United States
• Real Estate
• 1 - 100 Employee

• Processing Support Specialist

  • Oct 2023 - Present



CrossCountry Mortgage, LLC

• United States
• Financial Services
• 700 & Above Employee

• Loan Processor

  • Aug 2020 - Jan 2023

  Review loan applications and associated documents for accuracy, completeness and adherence to company guidelines. Verify borrower information, including income, employment, credit history, and assets. Organize and maintain loan files, ensuring all necessary documentation is included. Communicate effectively with borrowers via phone to gather required documents, clarify information, and address any concerns or questions. Provide guidance to borrowers regarding the loan… Show more Review loan applications and associated documents for accuracy, completeness and adherence to company guidelines. Verify borrower information, including income, employment, credit history, and assets. Organize and maintain loan files, ensuring all necessary documentation is included. Communicate effectively with borrowers via phone to gather required documents, clarify information, and address any concerns or questions. Provide guidance to borrowers regarding the loan application process, documentation requirements and timelines. Adhere to all regulatory guidelines, policies, and procedures throughout the loan processing and underwriting process. Conduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards. Perform administrative tasks related to loan processing, data entry, file organization and record keeping. Utilize mortgage software and other relevant tools to track and update loan status accurately. Maintain confidentiality and handle sensitive borrower information with care

• Loan Opener / Team Lead

  • Mar 2017 - Aug 2020

  Cranford, New Jersey, United States Assisted branch in creating opening department for initial disclosing and redisclosing, assisting processors in obtaining third party items such as project docs, ordering appraisal, verifying employment, order flood cert, case number, appraisal logging



REMN Wholesale

• United States
• Financial Services
• 1 - 100 Employee

• Loan Opener / Team Lead / Manager

  • Jan 2009 - Mar 2017

  Iselin, New Jersey, United States Initial input of data required to open mortgage loan applications. Maintain a high level of customer service with quick response and accurate information. Responsible for overall loan operations management and supervision of the operations staff. Administer daily loan activities for all loan opening and underwriting operations. Recruitment and staffing, training and development, compensation negotiations. Conduct disciplinary actions.