Compliance Officer

• Oct 2022 - Present

Analyst KYC

• Oct 2017 - Oct 2022

Reviewing customer files in order to identify missing or non-compliant documents; o Requesting missing documents, as per Know Your Customer (KYC) procedures; o Retrieving and endorsing documents in order to validate customer file; o Reporting compliance risks identified according to the legal framework; o Performing periodic compliance checks in order to monitor and verify compliance with legal provisions; o Providing support in preparing the documentation necessary to obtain the authorizations required by the regulations; o Keeping track of all non-compliant customer files and follows-up on their remediation. o Providing training for new colleagues; Show less

Middle Manager

• Oct 2015 - Oct 2017

o Coordinating and training a team of 7 people;o Translating specific materials according to work needs;o Assigning tasks for the team and coordinating the daily allocation of work;o Motivating the team to achieve and over-cross the targets;o Handling the clients enquiries;o Facilitating communication between Client Service Department and the Data Inserting Department;o Dealing with and resolving problems and issues which arise;o Arranging and chairing daily and weekly team meetings, focusing on targets and achievements;o Mentoring and training up junior and new staff;o Design and generate specific reporting for senior management, showing key figures about the department,such as productivity and utilization;o Working with It Team in order to improve and develop our work system;Acquired skills and knowledge:Proven ability to manage through others. Strong decision making and problem solving skills. Able to motivateand lead others in a team environment. Excellent communication skills Show less

Data Processing Specialist

• Mar 2014 - Oct 2015

o Responsible of the content management of the database;o Researching and collecting online information;o Inserting and updating (programs and university info);o Translating specific materials according to needs;

Financial Consultant

• Jun 2010 - Nov 2010

o Providing information and counseling to individuals on how to select appropriate credit cards; o Direct selling of bank credit cards to customers; o Offering assistance on how to open a bank account and how to obtain a credit card; o Verifying all the documents of the clients required to be eligible for obtaining a bank credit card; o Managing and updating of client database; o Contacting potential clients and establishing meetings to present the available type of credit cards; o Keeping permanent contact with the Marketing Department regarding the developing of marketing campaigns; Show less