Cristina Murcia

KAM & Business Development Manager at LYL INGENIERÍA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Catalán Native or bilingual proficiency
  • Inglés Full professional proficiency

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Experience

    • Spain
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • KAM & Business Development Manager
      • Feb 2020 - Present

      • Developing a solid and trusting relationship between major key customers and company• Serving as shared contact point for key customers and internal teams• Solving any client issue or complaint and ensure key customers satisfaction.• Anticipating improvements to KA and actively propose solutions aligned with their objectives.• Conducting research to identify new markets and bringing in new clients.• Following up new business opportunities and setting up meetings with existing and prospective clients • Defining growth strategy and help to plan campaigns and promotional activities with the marketing department.

    • Sales Engineer
      • Mar 2017 - Feb 2020

      LYL INGENIERÍA is synonymous with solutions that help you see the invisible aspects of the industrial processes, logistics management, and traffic and road safety. In my area of work, logistics solutions, the company offers technological solutions aimed at optimizing and achieving a return on the logistics processes thanks to innovative reading, identification, volumetric measuring and weighing systems.• Utilized strong interpersonal and communication skills to gain a solid and trusting long term relationship with customers• Developed a thorough understanding of customer’s needs and requirements and prepared customized solutions for the Logistics and Distribution industry.• Negotiated sales agreements with customers and international technology partners. • Defined the sales strategy and collaboration in the design of the new campaigns and digital content.• Increased sales revenue by identifying new project opportunities and after-sales services • Supervised and managed project development up to Customer Acceptance (technical and economical)• Represented the company at industry conferences, trade shows and media.

    • Spain
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business Tax Advisory, R&D Incentives
      • Apr 2016 - Mar 2017

      • Worked closely with the client from various industries (pharma, automotive and construction) to collect technical and financial data to assess whether their activities can be included in R&D. • Acquired the capacity to quickly find the key R&D activities, understand, analyze and synthesize them. • Formalized the technical and financial report defending R&D activities in terms of tax relief. • Negotiated with institutional organizations (Entidades Certificadoras, MINECO, Tributos, etc.)

    • International Group Performance & Improvement Consultant
      • Jul 2015 - May 2016

      • Analyzed company procedures, workflows and employees’ feedback to find areas of improvement.• Researched and evaluated specialized solutions to increase company efficiency.• Facilitated and guided the technology implementation (Lexmark-OCR, Microstrategy BI, Contract Creation,etc. )• Performed change management towards best practices.

    • Sweden
    • Photography
    • 1 - 100 Employee
    • Intern
      • Jan 2015 - Feb 2015

      • Mapped community’s behavior and needs and identified key desired features.• Analyzed competitors’ trends and their pricing strategies.• Developed a suitable pricing strategy specially oriented to monetize the YouPic photograph community platform. • Mapped community’s behavior and needs and identified key desired features.• Analyzed competitors’ trends and their pricing strategies.• Developed a suitable pricing strategy specially oriented to monetize the YouPic photograph community platform.

    • Germany
    • Wholesale Building Materials
    • 400 - 500 Employee
    • R&D Intern
      • Feb 2014 - Aug 2014

      • Benchmarked new product developments and services against competitors. • Monitored and managed new product development through CodeBeamer platform.• Tested new RWA Central Control Unit device software. • Benchmarked new product developments and services against competitors. • Monitored and managed new product development through CodeBeamer platform.• Tested new RWA Central Control Unit device software.

Education

  • Universitat Politècnica de Catalunya
    Master of Science in INDUSTRIAL ENGINEERING
    2009 - 2015
  • Chalmers tekniska högskola
    ERASMUS+ Program
    2014 - 2015
  • Magnificat High School
    2008 -
  • Barcelona School of Management
    Máster in Business Administration ( EMBA)
    2018 - 2019

Community

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