Experience

MICELI & OLDFIELD, INC.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Office Clerk

  • May 2015 - Present

  Handle incoming and outgoing calls along with setting up routes for the midnight crew.



Minacs Aditya Birla

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Bilingual Team Leader

  • Sep 2009 - May 2015

  Looked over a team of an average of 20-25 agents. Was responsible for motivating in sales and meeting client goals along with being responsible for their payroll. Did monthly SMART discussions with the agents to ensure they were working towards their goal.



Minacs Marketing Solutions, A Concentrix Company

• Bilingual Customer Service Representative

  • Jul 2007 - Sep 2009

  Handle incoming and outgoing calls. Reviewed the customers account to ensure they were on the best plan and would upsell phones and accessories.