Cristina Morales
Office Clerk at MICELI & OLDFIELD, INC.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Taylor, Michigan, US
Languages
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Spanish Native or bilingual proficiency
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French Elementary proficiency
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Experience
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Miceli & Oldfield, Inc.
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United States
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Food and Beverage Services
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1 - 100 Employee
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Office Clerk
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May 2015 - Present
Handle incoming and outgoing calls along with setting up routes for the midnight crew.
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Bilingual Team Leader
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Sep 2009 - May 2015
Looked over a team of an average of 20-25 agents. Was responsible for motivating in sales and meeting client goals along with being responsible for their payroll. Did monthly SMART discussions with the agents to ensure they were working towards their goal.
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Bilingual Customer Service Representative
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Jul 2007 - Sep 2009
Handle incoming and outgoing calls. Reviewed the customers account to ensure they were on the best plan and would upsell phones and accessories.
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Education
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Baker College Online
Business Administration and Management, General
Community
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