Experience

Go Global Travel

• Israel
• Travel Arrangements
• 200 - 300 Employee

• Regional Country Manager Spain Potugal Andorra CENAM & LATAM

  • Feb 2016 - Present

• Regional Country Manager Spain, Italy & Portugal at Go Global Travel

  • 2018 - Present

• Regional Country Manager Spain

  • Feb 2016 - Present

• Office and Sales Manager at GoGlobal Spain

  • 2016 - Present

• Sales and Office Manager

  • 2017 - Present

• Office & Sales Manager at GoGlobal Spain

  • Feb 2016 - Present

• Office & Sales Manager at GoGlobal Spain

  • 2016 - Present

• Office & Sales Manager at GoGlobal Spain

  • 2016 - Present



GoGlobal Spain

• Mataró- Barcelona

• Deputy Manager

  • Feb 2016 - Present



JAC Travel

• Girona,

• Customer Service Manager

  • Mar 2005 - Jan 2015

  Being in charge of the daily running of the Dept, managing claims and finding satisfactory solutions for all parties involved. Admin task required for the job, Credit note report and maximizing margin profits, Support to Book-outs Team and General Reservations task. Reporting system errors and analyzing solutions to prevent further incidentals. Ensuring relations with both clients and suppliers are maintained to the highest level of services at all times. Communicating with clients and… Show more Being in charge of the daily running of the Dept, managing claims and finding satisfactory solutions for all parties involved. Admin task required for the job, Credit note report and maximizing margin profits, Support to Book-outs Team and General Reservations task. Reporting system errors and analyzing solutions to prevent further incidentals. Ensuring relations with both clients and suppliers are maintained to the highest level of services at all times. Communicating with clients and suppliers in different languages. Show less Being in charge of the daily running of the Dept, managing claims and finding satisfactory solutions for all parties involved. Admin task required for the job, Credit note report and maximizing margin profits, Support to Book-outs Team and General Reservations task. Reporting system errors and analyzing solutions to prevent further incidentals. Ensuring relations with both clients and suppliers are maintained to the highest level of services at all times. Communicating with clients and… Show more Being in charge of the daily running of the Dept, managing claims and finding satisfactory solutions for all parties involved. Admin task required for the job, Credit note report and maximizing margin profits, Support to Book-outs Team and General Reservations task. Reporting system errors and analyzing solutions to prevent further incidentals. Ensuring relations with both clients and suppliers are maintained to the highest level of services at all times. Communicating with clients and suppliers in different languages. Show less



Jac Travel ltd London

• London, Reino Unido

• Reservations Supervisor Online Team

  • Jul 2002 - Sep 2004

  Organizing the online Operations teams, rota schedules, daily running of the department, on request listing, amendments, special request, quotations, relocation.. ensuring the targets are met, Improvement of response policy, liaising with Contractors and Sales dept, for improvement or resolving errors. Closeouts, rates queries and updates.Assisting team and motivating by improving communication channels. Organizing the online Operations teams, rota schedules, daily running of the department, on request listing, amendments, special request, quotations, relocation.. ensuring the targets are met, Improvement of response policy, liaising with Contractors and Sales dept, for improvement or resolving errors. Closeouts, rates queries and updates.Assisting team and motivating by improving communication channels.



Colt Telecom Limited

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Branch Manager

  • Oct 1997 - May 2002

  Daily running of the branch, sales improvements and exceeding targets. Managing and running a team of 8, Banking tasks, Rota arrangements, weekly Managerial meetings. Customer orientated focusing in achieving a high standard of service. Daily running of the branch, sales improvements and exceeding targets. Managing and running a team of 8, Banking tasks, Rota arrangements, weekly Managerial meetings. Customer orientated focusing in achieving a high standard of service.



Cafè al Té

• Girona, España

• Cafe Manager

  • Sep 1995 - Dec 1996

  Operational running of the Cafe-bar, orders with suppliers, banking duties, staff rota. Customer service, ensuring health and safety and hygiene standards are maintained. Operational running of the Cafe-bar, orders with suppliers, banking duties, staff rota. Customer service, ensuring health and safety and hygiene standards are maintained.



La Caixa de Pensions

• Salt-Girona

• Bank Cashier

  • Jun 1993 - May 1994

  Working in the Banking environment, direct contact with the public, daily operational, credit approvals, incidents and queries, cash withdraws, transfers, currency exchange. Daily opening and closure of transactions and cashing up. Working in the Banking environment, direct contact with the public, daily operational, credit approvals, incidents and queries, cash withdraws, transfers, currency exchange. Daily opening and closure of transactions and cashing up.