Experience

Fanjoy

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Director of Operations

  • Jun 2017 - Sep 2019

  Greater Los Angeles Area *Recruited and hired key employees, growing the team 10X in one year *Identified, created programs for, and managed five internal teams *Managed email and Facebook marketing, generating 30% of the revenue in 2018 *Revamped the Customer Service Program, resulting in the average response time from 72 hours to 1 hr *Streamlined operations including: inventory, purchasing, production, fulfillment, and sourcing *Managed all physical retail events and pop-up shops *Created an HR… Show more *Recruited and hired key employees, growing the team 10X in one year *Identified, created programs for, and managed five internal teams *Managed email and Facebook marketing, generating 30% of the revenue in 2018 *Revamped the Customer Service Program, resulting in the average response time from 72 hours to 1 hr *Streamlined operations including: inventory, purchasing, production, fulfillment, and sourcing *Managed all physical retail events and pop-up shops *Created an HR and on-boarding process for new employees Show less



500 Global

• United States
• Venture Capital and Private Equity Principals
• 500 - 600 Employee

• Global Events Manager

  • Mar 2015 - Jun 2017

  San Francisco Bay Area • Strategize and execute 20+ global events annually for the venture capital and founder ecosystem, through the most active venture capital fund and startup accelerator in the world • Manage annual event budget & timelines for global conferences and events • Direct a team of 5 employees and 20+ volunteers for all event strategies and services • Manage 30+ speaker relationships and logistics per event • Connect and foster relationships to secure event partners and sponsors for events… Show more • Strategize and execute 20+ global events annually for the venture capital and founder ecosystem, through the most active venture capital fund and startup accelerator in the world • Manage annual event budget & timelines for global conferences and events • Direct a team of 5 employees and 20+ volunteers for all event strategies and services • Manage 30+ speaker relationships and logistics per event • Connect and foster relationships to secure event partners and sponsors for events • Serve as executive producer during live events, accommodating 500+ attendees • Oversee marketing campaigns for each event in collaboration with content marketer and designer including; email campaigns, paid advertising, social media, and referral marketing • Provide post-conference feedback and reporting Show less



Peek

• United States
• Travel Arrangements
• 200 - 300 Employee

• Executive Assistant & Office Manager

  • May 2014 - Jan 2015

  San Francisco Bay Area • Execute and scale all HR processes including recruiting coordination, employee onboarding, payroll, tax, and benefits administration for a team of 40 employees • Cultivate and grow team culture through planning social events and weekly team lunches, celebrating team achievements and maintaining an open-door policy with all employees • Leverage strong organizational skills to maintain smooth day-to-day office operations; responsible for facilities management and office appearance… Show more • Execute and scale all HR processes including recruiting coordination, employee onboarding, payroll, tax, and benefits administration for a team of 40 employees • Cultivate and grow team culture through planning social events and weekly team lunches, celebrating team achievements and maintaining an open-door policy with all employees • Leverage strong organizational skills to maintain smooth day-to-day office operations; responsible for facilities management and office appearance, purchasing office supplies and equipment, processing accounts payable and expense reports, management of office chef, and weekly menu planning and food ordering • Provide continuous, high-quality support to CEO through calendar management, appointment and travel scheduling, and conducting work and personal errands with the highest level of detail, and customer service Show less



Zephyr

• Consumer Goods
• 1 - 100 Employee

• Showroom Manager

  • Sep 2013 - Dec 2013

  San Francisco Bay Area • Managed showroom operations and maintenance, as well as serving liaison for vendors • Created standard processes for executing events and training courses • Coordinated charity events, cooking classes, teambuilding workshops, & continued education training • Developed marketing programs to assist with showroom traffic and sales



Federal Aviation Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Event Coordinator & Program Manager

  • Oct 2006 - Apr 2013

  Washington D.C. Metro Area •Developed and managed all AVS events in their entirety- this averaged to 15 events per year; the largest attended by 900+attendees with a budget of up to $3 million •Communications team member organized quarterly nationwide Town Halls for 7,400 attendees, developed a Conference Coordinating Guide, and composed mass emails, website content, statements for executives, presentations, scripts, and newsletter posts •Developed priceless working relationships with vendors and collaborated with… Show more •Developed and managed all AVS events in their entirety- this averaged to 15 events per year; the largest attended by 900+attendees with a budget of up to $3 million •Communications team member organized quarterly nationwide Town Halls for 7,400 attendees, developed a Conference Coordinating Guide, and composed mass emails, website content, statements for executives, presentations, scripts, and newsletter posts •Developed priceless working relationships with vendors and collaborated with specialists to create webpages, videos, signage, logos, marketing activities, and conference materials •Organized New Employee On-boarding Program by developing informational materials for attendees, coordinated and hosted webinar courses through Adobe Connect, and coordinated production of informational videos •Worked administrative duties such as preparing publications and reports, setting up and uphold filing system, scheduling meetings, ordering supplies, maintaining records, and preparing meeting minutes Show less



R&R Catering

• Banquet Server

  • 2005 - 2007



Stafford Florist

• Florist

  • 2003 - 2004