Experience

Network Capital

• United States
• Financial Services
• 100 - 200 Employee

• Loan Processor

  • Feb 2016 - Present

  Network Capital February 2016-present Loan processor, Irvine,Ca Contact each borrower in a timely manner to introduce yourself and go over the process and items needed -Knowledge on reading and understanding appraisals, titles and credit reports; Running and reading DU -Ability to 'pre-underwrite' the file assuming what conditions will be needed prior to the file being underwritten by the underwriter. -Time management: Knowing the cut-off times for funding and underwriting so that the file moves smoothly and does not lose a rate lock -Knowledge of GFE, APR, interest rates and disclosure/re-disclose when needed -Understand rules regulations, policies and/or procedures along with investor guidelines -Maintain current knowledge about the industry, market trends, competitive position, etc Show less



The Kanan Group

• downey, ca

• Office Manager

  • Mar 2010 - Feb 2016

  The Kanan Group May 2010 to February 2016. Sr. Underwriter/ Loan Processor - Downey, Ca -Analyze and evaluate documents to ascertain loan eligibility -Review credit reports, income and assets -Knowledgeable with federal, state, and program/product guidelines -Communicate with all parties involved in a manner which shows sensitivity, tact, and professionalism -Strive to achieve and exceed productivity expectations and standards -Read, interpret and apply applicable laws, rules, regulations and/or policies and procedures. -Accurately document all information pertaining to accounts -Demonstrate interpersonal, organizational and time management skills -Handle applications from time of receipt of application through loan funding -Be able to work independently Show less



Cliff Johnson Plumbing & Drain Service

• Buena Park,ca

• Customer Service Manager

  • Mar 2003 - Apr 2010

  Cliff Johnson plumbing and Drain Service March 2003 to April 2010. Dispatcher / Office manager Buena Park, CA -Maintain, track, and log information/documents for clients -Give exceptional customer service in both call center and retail store locations -Listen to customer needs and providing a solution. -Build and maintain customer relationships to boost sales and generate repeat business -Maintain the ability to calmly resolve any issues/escalations -Effectively communicate between all departments/personnel -Provide input to better systems for company efficiency Show less