Experience

DIGI ITALY S.R.L.

• Italy
• Telecommunications
• 1 - 100 Employee

• • Feb 2018 - Present

  • Coordinate staff and activities in the Department HR, Compliance, Privacy and Security Operations.• Maintain and manage contacts with goverment supervisory and control bodies. • Create and control all corporate compliance policies. • Project manager for ETNa project. • Human resources management.

• • May 2015 - Feb 2018

  •Establishe productive, professional relationships with key personnel in assigned partner accounts.•Coordinate the involment of company personnel including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.•Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.•Proactivly asses, clarifies, and validate partner needs on an ongoing basis.•Manage potential channel conflict by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.•Lead solutions development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.•Ensure partner compliance with partner agreements. Show less

• • Aug 2013 - May 2015

• • May 2010 - Aug 2013

  • Responsible for all the process of Mobile Number Portability (MNP): commercial, accounting and technical level. • Responsible for relation and intermediation with our hosting operator H3G as far as all the steps involved in the MNP process and for keeping all accounting and technical file exchanged by operators in the process of Credit Transfer. • Maintain contacts with members of the technical committee of various mobile operators as far as problem solving, process improvement, attendance to meetings for review/ amendment/ update of the Accordo Quadro for Mobile Telecommunication Operators. Show less

• • May 2010 - Jul 2013

  • Work coordination and management of a team of 10 field agents part of the Sales department. B2B and B2C post sales support. • Maintaining a clear and continuous relation with external partners in order to reach commercial agreements. • Gathering and processing of daily, weekly and monthly data to create sales reports necessary for the resellers’ activity. • Analysis and monitoring the correctness of information received from sales agents and other departments. • Creation of accounting and financial reports, of periodical statistics and their forward to the management. • Responsible for bookkeeping of files and invoices issued to resellers. • Update the products stock and insertion of new orders for resellers. Show less



Eutelia

• Telecommunications
• 1 - 100 Employee

• HR e Gestione Rel. Esterne Comunicazione e Immagine - Mercati Esteri

  • May 2007 - May 2010

  • Recruitment and human resources management. Recruiting candidates, first and second level job interviews, planning and organization of training courses, organization of business trips and management and control monthly expenses, operational tutoring and counseling. • Marketing Industry/Media & Retail Market - manage the planning, initial assessment to final presentation to the Client of Service and Solution Offer (Direct reporting to the marketing Director). • Business Development: B2B and B2C sales support, Strategic Accounts based analysis focused on local and international needs. • Implementation of skills assessments, filing, control of documents and back office management, accounting, reporting and communication of data to the various internal departments. • Organising corporate national and international events for fairs and congresses. • Translation service for all business documents (manuals and technical procedures, financial statements, accounting records, business plans and marketing presentations for international tenders, etc.). Show less



Freelance Translator & Interpreter

• Translator & Interpreter Italian, Romanian, English, Spanish

  • 2001 - 2009



TAROM

• Romania
• Airlines and Aviation
• 700 & Above Employee

• Problem Management and Customer Satisfaction

  • 2003 - 2004