Experience

Medicover

• Sweden
• Hospitals and Health Care
• 700 & Above Employee

• Key Account Manager

  • Jan 2020 - Present

  Developing long-term relationships with the clients from the allocated portfolio. Acts as a liaise between the customer and internal teams. Overseeing customer account management, including negotiating contracts and agreements to maximize profit.

• Account Specialist

  • Nov 2018 - Dec 2019

  Maintaining and developing a portfolio of allocated companies that manages directly. Providing commercial and administrative support. Offering support for the Key Account Team with different reports and accompany them to clients meetings. Collaborating with various departments for solving the clients requests and maintaining a long-term collaboration.



Luxoft

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• IT Recruitment Researcher

  • May 2018 - Oct 2018

  CV screening, candidate registrations, interview preparation and managing interview feedback. Work in accordance to project brief and deliver frequent project updates. Formulate effective and efficient research processes together with the recruiter allocated. Update and maintain research databases. CV screening, candidate registrations, interview preparation and managing interview feedback. Work in accordance to project brief and deliver frequent project updates. Formulate effective and efficient research processes together with the recruiter allocated. Update and maintain research databases.



Medicover Romania

• Romania
• Hospitals and Health Care
• 100 - 200 Employee

• HR Administrator

  • Nov 2017 - Apr 2018

  Drafting the contracts and the additional extension acts for the assisting physicians. Monthly checking of the invoices issued by doctors, in order to be according to the medical services provided. Verifying the validity of the documents provided by the doctors in order to draft the contract. Periodic check of the documents provided by the doctors and announcing them if something it's not suitable.

• Major Account Representative

  • Mar 2016 - Oct 2017

  Managing a portfolio of allocated companies .Maintains and develops the portfolio of clients that manages directly and provides commercial and administrative support. Offering support for the Key Account Team with different reports and accompany them to meetings with the clients. Collaborating with various departments for solving the clients requests and maintaining a long-term collaboration.

• Customer Service Specialist

  • Nov 2014 - Feb 2016

  Making appointments and reprogramming appointments for Medicover patients. Providing information about doctors or current promotions.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • May 2014 - Nov 2014

  Support by phone for all the Vodafone customers, prepaid and postpaid. Retrieving complaints and solving them according to the internal procedure. Promotion of new offers for both prepaid and postpaid customers. Support by phone for all the Vodafone customers, prepaid and postpaid. Retrieving complaints and solving them according to the internal procedure. Promotion of new offers for both prepaid and postpaid customers.