Cristina Florentina NICULAE

Front Office Agent at Crowne Plaza Bucharest
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Contact Information
us****@****om
(386) 825-5501
Location
RO
Languages
  • Romanian Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency
  • Greek Elementary proficiency

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Credentials

  • Ielts Academic
    British Council
    Jul, 2020
    - Nov, 2024
  • ECDL Profile Certificate
    ECDL ROMANIA
    Feb, 2017
    - Nov, 2024

Experience

  • Crowne Plaza Bucharest
    • Romania
    • Hospitality
    • 1 - 100 Employee
    • Front Office Agent
      • Apr 2022 - Present

  • Alexander the Great Hotel
    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Intern
      • Nov 2021 - Mar 2022

  • Olympic Lagoon Resorts Ayia Napa
    • Cipru
    • Food And Beverage Intern
      • Jun 2021 - Nov 2021

  • S.C. Gemenii II Rin & Rel Com-Impex S.R.L
    • Ilfov, Romania
    • Retailer
      • Jan 2020 - Sep 2020

      • Greeted and directed customers • Provided accurate information and managed returns of merchandise • Ensured racks are fully stocked and managed inventory stocking procedures. Oversaw deliveries • Dealt with customers queries or complaints • Promoted products • Closed registers and checked for accuracy at end of day and shift changes • Greeted and directed customers • Provided accurate information and managed returns of merchandise • Ensured racks are fully stocked and managed inventory stocking procedures. Oversaw deliveries • Dealt with customers queries or complaints • Promoted products • Closed registers and checked for accuracy at end of day and shift changes

  • Magurele Restaurant
    • Ilfov, Romania
    • Waiter trainee
      • Apr 2018 - Oct 2018

      Practical service for up to 60 customers at Breakfast, lunch, dinner and special events. • Set the tables and prepared the required mise en place. • Welcomed guests, introduced the menu and took orders at the guest table • Operated the Ikentoo Cash register system • Liaised with the kitchen team Practical service for up to 60 customers at Breakfast, lunch, dinner and special events. • Set the tables and prepared the required mise en place. • Welcomed guests, introduced the menu and took orders at the guest table • Operated the Ikentoo Cash register system • Liaised with the kitchen team

  • Peri Tower Hotel 5*
    • Göreme, Nevşehir, Turkey
    • Front office desk and F&B intern
      • May 2014 - May 2014

      • Performed check-in and check-out tasks, greeted and welcomed guests • Answered, screened and forwarded incoming phone calls • Service at the Restaurant and Bar • Performed check-in and check-out tasks, greeted and welcomed guests • Answered, screened and forwarded incoming phone calls • Service at the Restaurant and Bar

Education

  • Hotel Institute Montreux
    Master's degree, International Business in hospitality management
    2020 - 2022
  • Academia de Studii Economice din București
    Master's degree, Geopolitics and business
    2020 - 2022
  • Academia de Studii Economice din București
    Bachelor of Business Administration and tourism - BBA, Business administration and tourism
    2017 - 2020
  • Superior School of Commerce Nicolae Kretzulecu
    Postgraduated, International Business/Trade/Commerce
    2017 - 2019
  • Superior School of Commerce Nicolae Kretzulecu
    High School Diploma, Tehnician in tourism
    2013 - 2017

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