General Manager

• May 2023 - Present

General Manager

• Nov 2022 - May 2023

Guest Relations Manager

• Mar 2020 - Dec 2022

Coordinate and manage communication between guests and staff.Oversee all arrivals and departures of special guests (VIPs, SAs, etc).Arrange appointments in stylist's schedules.Manage day of call outs. Respond to any questions, needs and desires of guests as well as following up with them to be sure their requests have been met to their satisfaction.Anticipate needs of guests.Regulate new client call backs.

Marketing & Creative Manager

• Jul 2019 - Mar 2020

Managed marketing and outreach programs and initiatives Promoted brand messaging consistent with mission statement Planned and executed all aspects of marketing and sale events Coordinated business partnerships and served as key company representative Supported owner in basic budget management Managed marketing and outreach programs and initiatives Promoted brand messaging consistent with mission statement Planned and executed all aspects of marketing and sale events Coordinated business partnerships and served as key company representative Supported owner in basic budget management

Concierge Sales Associate

• Sep 2011 - Mar 2019

Cultivated and retained client portfolio of over 450 clients Experience in relationship-building skills Staffed and ran budget for special projects, including events Prioritized a high volume calendar of appointments Coordinated promotional activities Managed special projects in conjunction with local non-profit to provide support to the local community Cultivated and retained client portfolio of over 450 clients Experience in relationship-building skills Staffed and ran budget for special projects, including events Prioritized a high volume calendar of appointments Coordinated promotional activities Managed special projects in conjunction with local non-profit to provide support to the local community

Restaurant Reviewer

• Jul 2010 - Sep 2011

- Provided readers with honest feedback about restaurants in the Boulder area - Published articles to Examiner each week - Developed and utilized responsible methods of time management - Used social media methods to make this website even more accessible to generate higher read volume - Provided readers with honest feedback about restaurants in the Boulder area - Published articles to Examiner each week - Developed and utilized responsible methods of time management - Used social media methods to make this website even more accessible to generate higher read volume

Freelance Writer

• Aug 2009 - May 2010

Developed two new sections of the website to attract a younger, more dynamic readership. Created multimedia advertisements for local businesses and events Wrote current and relevant company profiles Provided Operational support Organized analytical research and data Communicated with a diverse audience Developed two new sections of the website to attract a younger, more dynamic readership. Created multimedia advertisements for local businesses and events Wrote current and relevant company profiles Provided Operational support Organized analytical research and data Communicated with a diverse audience