Cristiano Alves

Manager / Interior Designer at FRATO
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • Portuguese Native or bilingual proficiency
  • English Professional working proficiency
  • French Professional working proficiency
  • Italian Elementary proficiency

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5.0

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Theo Mance

I had the pleasure of working with Cristiano on prestigious projects and found that he was creative, adaptable, conscientious, and accurate. As well as being excellent in his communication with HNW clients, Cristiano was also emotionally intelligent, understanding the requirements of potentially demanding customers and achieving great results because of this. His work ethic is second to none. Cristiano is extremely comfortable working with luxury products and his deep knowledge of the market meant that he was able to come up with original and unusual ideas that were appreciated by both his colleagues and clients alike.

Queen Asianya-Olisa

I worked with Cristiano a couple years ago and I still haven't met anyone who is as dedicated to their craft like he is. He is continuously seeking different ways to improve and better himself and his work; never settling for mediocrity. With that, I give him the highest recommendation possible.

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Experience

    • Portugal
    • Design Services
    • 1 - 100 Employee
    • Manager / Interior Designer
      • Jul 2021 - Present

      Responsible for directly managing of all project stages which included inspecting, mentoring, and supervising entire sales design team, leading by example and being a visible face and voice of the company, especially within the UK Architects & Designers community. Directly reporting to the UK Manager. • Presented the brand to A&D Community at the exhibition Focus at the Design Centre Chelsea Harbour. • Invited to participate in the best furniture exhibition in London, Decorex. Responsible for directly managing of all project stages which included inspecting, mentoring, and supervising entire sales design team, leading by example and being a visible face and voice of the company, especially within the UK Architects & Designers community. Directly reporting to the UK Manager. • Presented the brand to A&D Community at the exhibition Focus at the Design Centre Chelsea Harbour. • Invited to participate in the best furniture exhibition in London, Decorex.

    • Italy
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Showroom Manager
      • Oct 2019 - Dec 2020

      Represented Devon&Devon - Italian luxury bathroom brand through management of store and all commercial activities. Utilised extensive product knowledge to effectively train staff and dealers. Directed complete sales process inside showroom including management of sales team and dealers as well as ensuring meeting of predetermined KPIs. Followed up on customers that requested quotations in order to turn it into sales. Directed and maintained showroom environment to accurately reflect luxury brand. Supervised shipping process and report any issues directly to Area Manager. Guaranteed involvement of Architects & Designers community through organising showroom events. Collaborated with external Sales Manager and shared contacts to maximise sales. Coordinated with Area Manager to control showroom inventory. • Introduced contractors to help clients with installation of products and showroom maintenance. • Presented company to events to target high net clients. • Fostered relationships with partners and contractors to upsell and boost interior design service. • Revamped filing system leading to staff being able to access records in 15 seconds. Show less

    • Italy
    • Apparel & Fashion
    • 400 - 500 Employee
    • Project Manager / Interior Designer
      • Aug 2017 - Oct 2019

      Spearheaded design and management of all project stages which included inspecting, mentoring, and coordinating entire project team. Assumed overall responsibility for standards of design, quality control, and creative fit. Functioned across multiple projects and managed contractual and payment issues with clients. Established detailed project schedule for teams and stakeholders. Communicated with clients and guaranteed that all projects proceeded according to schedule, budget, and brief. Negotiated critical issues with clients. Determined project requirements and prepared design, equipment, costs, and implementation information. • Led and assumed complete control for high end residential project. • Cultivated partnership with Galleries of Art where Roberto Cavalli Home collection was displayed. • Enhanced sales by £150K by signing up clients from existing clientele files. • Travelled to Paris Design Week to see the Roberto Cavalli Home collections and new trends. • Invited to participate in the best furniture exhibition in the world, Salone del Mobile. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Senior Design Consultant
      • Dec 2014 - Jul 2017

      Day Delivered outstanding customer service in order to meet or exceed store sales targets. Employed creative abilities to accurately describe products' features and benefits. Offered confident consultation on customisation of furniture and interior design projects. Inspected and surveyed homes to determine which furniture would be best suited. Advised clients on progress of project and ensured all work was carried out quickly and efficiently. Utilised interior design service to cross-sell and upsell speciality products.• Received impressive customer service score of 9.4 (Harrods Guest Shopper).• Contributed to BoConcept Concession achieving number one in sales compared to 260 stores internationally in 2016.• Awarded first place in Sales Summer Competition in 2017, exceeding 75 % above individual monthly target. Show less

    • Sales Assistant
      • Jul 2013 - Nov 2014

Education

  • Harvard University
    Entrepreneurship in Emerging Economy
    2020 - 2021
  • London Metropolitan University
    Bachelor of Arts - BA, Interior Design
    2013 - 2017
  • Westminster Kingsway College
    Foundation, Creative Media Production
    2010 - 2011
  • Universidade Anhembi Morumbi
    Bachelor of Arts - BA, Architecture
    2000 - 2005

Community

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