Office Administrator

• Oct 2022 - Present

Team Supervisor

• Dec 2021 - Oct 2022

Worked as a Cleaner Supervisor for MCR at Intel in Leixlip, Kildare, a huge Civil Construction Site. Leading and developing her work team, how and where to clean, providing the right equipment for each type of work, and always making Safe Plan Action to ensure the safety and health of the team. Dealing with clients, supplying their requirements, and ensuring that places are clean with the highest cleaning standards. Working as a team closely with other supervisors, managers, and maintenance staff to complete a main common goal of the company. Show less

Cultural Exchange Program

• May 2019 - Sep 2021

International Cultural Exchange Program studying Languages (English) • Working Part-time as a Health Care Worker to improve communication skills, getting acquainted with multicultural environments, and building strong relationships with clients and colleagues. • Working Full-time on a summer contract (June to September), from MCR Group, at Intel Ireland’s Leixlip Campus, as a cleaner to improve some soft skills, experiencing how is work at huge Site Civil Construction being an operational worker among interesting challenges. • English Course | NED Training Center | 2020 - 2021 • English Course | Dublin College of Advanced Studies, Dublin | 2019 - 2020 • Health Care Worker & Customer Service | May 2019 – May 2021 • Cleaner Civil Construction Site (Intel Leixlip-Kildare) | June 2021 – September 2021 Show less

HR Change Manager

• Jun 2017 - Mar 2019

• Identified the capabilities required to achieve business success and implemented HR and Talent Management strategies and initiatives meeting employee and company’s needs. • Managed centre led processes such as performance management, people planning, talent development and rewards programmes to ensure delivery of core processes in an effective manner. • Managed a team of HR Intern, Assistants as well as general operative teams. • Worked aligned with the company’s lawyer and coach to define HR guidelines and processes. • Oversaw and managed the company’s performance management system to drive high performance among the workforce. • Provided coaching and expertise on a range of complex, sensitive people-related issues. • Changed existing teams ensuring alignment with the company’s objectives. • Implemented structured processes for sourcing, recruitment, tests and onboarding process. • Centralized all employee information, sign in/sign out, employee processes and payroll in only one office improving communication and HR processes. • Managed HR budget, monthly and annual reports ensuring results were being met. ✔ Achievements: • Created study incentive program where the company pays 25% of college or courses fee. • Transformed HR functions to become a more strategic partner to the business. • Improved benefits aiming to align the company with legal processes and motivate employees. • Managed the restructuring of the HR and operational teams. • Created social programs such as local celebrations, staff anniversary and social programs for the local community ensuring staff were engaged and motivated. • Significantly reduced absenteeism, sick leaves and other staff issues by implementing the new HR programs and processes. Show less

HR Operations Manager (Change & Implementation)

• 2015 - 2016

• Managed more than 480 clients within the various type of industries focused on payroll and HR operations. • Managed 5 HR Assistants by example and ensured outstanding team performance and results. • Restructured processes and client’s vital information - improved database, registered all clients accordingly to its tax regime, revenue registration, industries guidelines and processes, etc. • Managed hiring and layoff processes, holidays, working hours, sick and maternity leaves, costs management and payroll for each client. • Coached the team and clients on HR and some accounting processes such as taxes best practices, legal procedures, and others. • Prepared monthly staff payments and reconciliation. • Prepared HR KPIs and budget reports for clients and for the company itself. • Gave support to clients regarding employment laws and procedures in case of eventual staff reports. • Performed and supported preventive actions to avoid future employment process issues. • Visited clients in person, coached and trained them on HR best practices and latest trends and laws. ✔Achievements: • Implemented new procedures, deadlines and guidelines increasing communications effectiveness and avoiding eventual issues related to staff operations. • Organized client’s database and taxes regimes increasing their profitability and general processes. • Built strong and loyal relationships with clients and colleagues, ensuring clients satisfaction and meeting KPI’s. • Constantly worked well under pressure and met strict deadlines. Show less

Accounting & HR Manager (Implementation & Change)

• 2009 - 2015

• Opened up accountancy and HR office from scratch, being responsible for accounts payable, receivable, tax management, payroll, and HR implementation. • Managed payroll activities including payments, hirings, layoffs, ad hoc salary changes and general HR activities for over 200 group companies across Brazil. • Managed contracts, contract changes, registration, signatures and recognition in national revenue and tax offices • Managed accounts payable functions including posting invoices, processing online payments, and cash flow reports. • Managed accounts receivable activities including collections, AR reporting, cancellations, debt provision issues, invoices, and statements. • Performed G/L reconciliations for Accounts Payable by recording data for ad hoc payments. • Prepared budget for general and HR expenses, headcount, consolidating, analysing, quarterly and monthly reports, and presenting to the board. • Managed the entire office and hired assistants. ✔ Achievements: • Successfully managed the company’s tax regime change process ensuring information and database accuracy. • Reduced employee legal issues and possible court hearings by improving internal processes, centralizing staff and information as well as taking preventive actions. • Developed knowledge of different counties laws and procedures regarding taxes, legal procedures and business processes. • Constantly met strict deadlines and created complex financial and HR reports which enabled senior management to make informed decisions. Show less