Experience

Coco Republic

• Australia
• Retail
• 200 - 300 Employee

• Administrative Assistant

  • Oct 2021 - Present

  • Accountable for supporting the inventory control and recall of the product from offsite storage locations, reconciling the recall process and lists to maintain inventory data accuracy. • Investigate and resolve inventory discrepancies from the recall process. • Liaise with all necessary stakeholders to ensure the on-time return of product deliveries and support the Warehouse Outbound DIFOT KPIs. • Develop control reports, document processes, update data into the system, and reconcile information. • Accountable for correcting inventory location details and rescheduling picking tasks for items not located in the system-identified location, ensuring effective delivery.



Accommodation - A4S

• Property Manager

  • Aug 2020 - Present

  • Develop accounts receivable reports and effect collections, managing weekly inspections of multiple properties. • Request data from residents and keep the database up to date. • Advertise vacant properties on social media, such as Facebook and Instagram. • Coordinate maintenance and troubleshooting of several properties. • Accountable for purchasing and managing supplies inventory, ensuring the replenishment of materials. • Develop accounts receivable reports and effect collections, managing weekly inspections of multiple properties. • Request data from residents and keep the database up to date. • Advertise vacant properties on social media, such as Facebook and Instagram. • Coordinate maintenance and troubleshooting of several properties. • Accountable for purchasing and managing supplies inventory, ensuring the replenishment of materials.



Sydney Hotel Town Hall Pty Ltd

• Guest Services Specialist

  • Apr 2021 - Aug 2021

  • Accountable for welcoming guests and assisting with check-in and check-out, promptly responding to queries and customer complaints to ensure exceptional customer service, managing and auditing cash, transactions, and guest accounts. • Responsible for processing guest payments in Room Master+ software, in addition to updating data into the system and managing documents and information. • Accountable for welcoming guests and assisting with check-in and check-out, promptly responding to queries and customer complaints to ensure exceptional customer service, managing and auditing cash, transactions, and guest accounts. • Responsible for processing guest payments in Room Master+ software, in addition to updating data into the system and managing documents and information.



Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels

• Australia
• Hospitality
• 100 - 200 Employee

• Guest Services Specialist

  • Dec 2017 - Oct 2020

  • Receive guests, perform check-in/or, ensure exceptional customer service, control cash and carry out financial transactions, update data into the system, document processes, and provide quick answers to customer questions and inquiries. • Receive guests, perform check-in/or, ensure exceptional customer service, control cash and carry out financial transactions, update data into the system, document processes, and provide quick answers to customer questions and inquiries.



Furnished Property

• Australia
• Hospitality
• 1 - 100 Employee

• Property Manager

  • Jul 2017 - Aug 2020

  • Manage daily building operations with 15 studio apartments, providing daily cleaning and maintenance duties, controlling material stock, and meeting customer requests to ensure exceptional customer service. • Manage daily building operations with 15 studio apartments, providing daily cleaning and maintenance duties, controlling material stock, and meeting customer requests to ensure exceptional customer service.



Mrs Banks Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Nov 2019 - Apr 2020

  • Responsible for managing the entire hotel operation (cash control, financial transactions, housekeeping, customer service, breakfast, facility maintenance). • Liable for ensuring the accurately reconciled general ledger for the entire day using Room Master software. • Responsible for managing the entire hotel operation (cash control, financial transactions, housekeeping, customer service, breakfast, facility maintenance). • Liable for ensuring the accurately reconciled general ledger for the entire day using Room Master software.



PETROBRAS PETROLEO BRASILEIRO SA

• Brazil
• Oil and Gas
• 700 & Above Employee

• Administrative Assistant

  • Feb 2005 - Aug 2014

  • Assist in project planning. Perform administrative work, ensuring the adequate flow of daily activities. Document processes, control information, documents and files. Update data into the SAP system. Support directors and managers in everyday activities. Participate in internal process improvements. Develop control sheets. • Assist in project planning. Perform administrative work, ensuring the adequate flow of daily activities. Document processes, control information, documents and files. Update data into the SAP system. Support directors and managers in everyday activities. Participate in internal process improvements. Develop control sheets.