Cristiana Dumitrachi

Global Sales Manager at Cheval Collection Ltd.
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Contact Information
Location
London, England, United Kingdom, UK
Languages
  • English Full professional proficiency
  • French Limited working proficiency

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Global Sales Manager
      • Aug 2021 - Present

    • CPS Account Coordinator
      • Dec 2019 - Aug 2021

    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Reservations Administrator
      • Mar 2018 - Dec 2019

    • Front Desk Agent
      • Aug 2017 - Mar 2018

    • Guest Service Agent
      • Mar 2017 - Aug 2017

    • Lobby Hostess
      • Nov 2016 - Mar 2017

    • Romania
    • Hospitality
    • 1 - 100 Employee
    • Sales Executive
      • May 2014 - Nov 2016

      Daily activites and responsabilites:-Market prospecting to identify new potential clients-Achieve monthly and annual sales plan-Establish and continuously develop a professional relationship with all partners-Assist customers and potential customers (hotel presentation, SPA center, conference center, restaurants)-Formulate and negotiate corporate/travel agencies offers and any other required business correspondence-Checking emails and correspondence daily-Negotiate the terms of an agreement and close events contract-Checking the conference halls (setup, technical equipment requested by the client)-Liaise with the clients, regarding the ongoing events of that day-Provide assistance for group organizers throughout the event Show less

    • Receptionist
      • Aug 2013 - May 2014

      Daily activites and responsabilites:-Provide accommodation and booking services according to hotel’s strategy and policies-Plan and organize activities at reception-Greet customers with courtesy and kindness, in accordance with hotel’s rules and standards-Perform reservations and allocate rooms to clients, receive and record customers-Check out departing guests using the hotel’s management system-Handle delicate situations, such as – customer requests, special needs and complaints.-Complete the night auditing procedures with accuracy and attention to detail. Show less

Education

  • Alexandru Ioan Cuza University, Iasi
    BA, Geography of Tourism, Hospitality
    2010 - 2013
  • Euroed, Iasi
    Travel Agent Course
    2014 - 2015

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