Cristiana Dumitrachi
Global Sales Manager at Cheval Collection Ltd.- Claim this Profile
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English Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
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Experience
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Cheval Collection Ltd.
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United Kingdom
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Hospitality
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1 - 100 Employee
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Global Sales Manager
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Aug 2021 - Present
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CPS Account Coordinator
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Dec 2019 - Aug 2021
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JW Marriott Grosvenor House London
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United Kingdom
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Hospitality
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100 - 200 Employee
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Reservations Administrator
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Mar 2018 - Dec 2019
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Front Desk Agent
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Aug 2017 - Mar 2018
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Guest Service Agent
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Mar 2017 - Aug 2017
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Lobby Hostess
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Nov 2016 - Mar 2017
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Hotel International Iasi
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Romania
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Hospitality
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1 - 100 Employee
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Sales Executive
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May 2014 - Nov 2016
Daily activites and responsabilites:-Market prospecting to identify new potential clients-Achieve monthly and annual sales plan-Establish and continuously develop a professional relationship with all partners-Assist customers and potential customers (hotel presentation, SPA center, conference center, restaurants)-Formulate and negotiate corporate/travel agencies offers and any other required business correspondence-Checking emails and correspondence daily-Negotiate the terms of an agreement and close events contract-Checking the conference halls (setup, technical equipment requested by the client)-Liaise with the clients, regarding the ongoing events of that day-Provide assistance for group organizers throughout the event Show less
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Receptionist
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Aug 2013 - May 2014
Daily activites and responsabilites:-Provide accommodation and booking services according to hotel’s strategy and policies-Plan and organize activities at reception-Greet customers with courtesy and kindness, in accordance with hotel’s rules and standards-Perform reservations and allocate rooms to clients, receive and record customers-Check out departing guests using the hotel’s management system-Handle delicate situations, such as – customer requests, special needs and complaints.-Complete the night auditing procedures with accuracy and attention to detail. Show less
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Education
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Alexandru Ioan Cuza University, Iasi
BA, Geography of Tourism, Hospitality -
Euroed, Iasi
Travel Agent Course