Experience

Livingston Hearing Aid Center

• United States
• Medical Device
• 1 - 100 Employee

• Hearing Instrument Specialist

  • Sep 2020 - Present

  • Tested hearing with complete audiological examinations. • Fit devices to specific patient physiology for maximum comfort and effectiveness. • Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols. • Eliminated downtime and maximized revenue by providing top project quality control. • Used marketing and sales strategies to promote business and increase revenue. • Administered basic hearing tests, including air conduction, bone conduction or speech audiometry tests. • patients and families on communication strategies and effects of hearing loss. • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. • Drove operational improvements which resulted in savings and improved profit margins. • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment. Show less



Double Tree By Hilton

• Peru
• Hospitality
• 400 - 500 Employee

• Front Desk Supervisor

  • Jan 2018 - Aug 2021

  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.• Provided guests with above-and-beyond service, including making outside venue reservations andsetting up tours.• Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.• Kept accounts in balance and ran daily reports to verify totals.• Greeted 50-100 daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.• Used OnQ to process reservations, check-ins and check-outs.• Swiftly responded to room requests and other inquiries made via establishment website, email orphone. Show less

• Bellperson

  • Oct 2017 - Aug 2021

  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.• Greeted arriving guests and assisted with luggage, sports equipment and pets.• Responded immediately to any guest requests or concerns and promptly resolved issues.• Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.• Arranged for transportation to and from airport, train station and events for visitors.• Maintained lobby in pristine condition and kept trash promptly emptied.• Escorted guests to and from rooms and assisted with baggage.• Answered, scheduled and responded to reservation calls at specific times and locations. Show less



Office Depot

• France
• Retail Office Equipment

• Logistics Specialist

  • Jun 2016 - Oct 2017

  • Validated inventory levels and updated systems using handheld devices. • Provided customers with status updates for tracked packages. • Communicated with freight forwarder to ensure vendor shipping details and obtain shipping updates. • Validated inventory levels and updated systems using handheld devices. • Provided customers with status updates for tracked packages. • Communicated with freight forwarder to ensure vendor shipping details and obtain shipping updates.



M. Leeder Construction

• Asphalt Paving Operator

  • Aug 2016 - Aug 2016

  • Spread asphalt, gravel and other materials at work locations using variety of tools and equipment. • Transported, organized and fetched materials throughout each shift. • Worked on driveways, roads, parking lots and other projects alongside 10-person crew. • Operated paving, milling, rolling and loading machines to complete projects on schedule. • Followed standards and procedures to maintain safe work environment. • Spread asphalt, gravel and other materials at work locations using variety of tools and equipment. • Transported, organized and fetched materials throughout each shift. • Worked on driveways, roads, parking lots and other projects alongside 10-person crew. • Operated paving, milling, rolling and loading machines to complete projects on schedule. • Followed standards and procedures to maintain safe work environment.



Albertsons Companies

• Retail
• 700 & Above Employee

• Courtesy Clerk

  • Sep 2015 - Mar 2016

  • Monitored safety and security concerns and reported to leadership for resolution. • Helped customers take merchandise out of store and loaded items into vehicles. • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom. • Monitored safety and security concerns and reported to leadership for resolution. • Helped customers take merchandise out of store and loaded items into vehicles. • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.