Experience

H.D. Fowler Company

• United States
• Wholesale
• 100 - 200 Employee

• Project Manager

  • Dec 2022 - Present

  Yakima, Washington, United States



Orchard & Vineyard Supply

• United States
• Retail
• 1 - 100 Employee

• Store Operations & Product Distribution Manager

  • Mar 2022 - Dec 2022

  Yakima, Washington, United States •Provides leadership and mentorship to promote personal growth and establish a higher level of accountability where staff can take pride in their work. •Constantly be on the lookout for potential talent to ensure a viable succession plan is in place, as well as a potential pipeline of talent. •Managing financials, including budgeting, sales, and expenses. •Responsible for the appearance and organization of the Yakima retail facility, as well as the Distribution, Warehouse and… Show more •Provides leadership and mentorship to promote personal growth and establish a higher level of accountability where staff can take pride in their work. •Constantly be on the lookout for potential talent to ensure a viable succession plan is in place, as well as a potential pipeline of talent. •Managing financials, including budgeting, sales, and expenses. •Responsible for the appearance and organization of the Yakima retail facility, as well as the Distribution, Warehouse and Lot. •Responsible for Opening and Closing Store Location and scheduling appropriately to meet seasonal needs. •Responsible for generating new and repeat sales by providing product and technical information in a timely manner. •Actively work with the Administrative Team to make sure SOPs are being followed accurately in order to minimize extraneous workload. •Act as a liaison to the Outside Sales Teams while cultivating strong relationships between them and the Inside Team. •Develop and improve training programs for employees at all levels in areas of customer service and company policies, monitor employee productivity and motivate team to reach monthly and quarterly budget goals. •Oversee and assess Sales Coordinator staff activities and providing them with regular performance-and company feedback. •Manage performance, salary reviews and develop employee development plan. •Work with the President of Ag Supplies to reach monthly and quarterly budget goals.

• Sales Coordinator Supervisor

  • Jul 2020 - Mar 2022

  Yakima, Washington, United States •Promoted for exceeding goals and supporting company culture. •Overseeing and assessing Sales Coordinator staff activities and providing them with regular performance-and company feedback. •Monitor employee productivity and motivate team to reach monthly and quarterly budget goals. Coordinate team activities and projects to meet timelines. •Training staff in areas of customer service and company policies. •Monitoring and authenticating returns, exchange, and voids. •Supervise… Show more •Promoted for exceeding goals and supporting company culture. •Overseeing and assessing Sales Coordinator staff activities and providing them with regular performance-and company feedback. •Monitor employee productivity and motivate team to reach monthly and quarterly budget goals. Coordinate team activities and projects to meet timelines. •Training staff in areas of customer service and company policies. •Monitoring and authenticating returns, exchange, and voids. •Supervise team in accordance with company policies & procedures. •Conduct employee interviews, orientations, and hire/fire staff. •Provide coaching for existing Sales Coordinators and training for new hires. •Manage performance & salary reviews and develop employee development plan. •Work with VP of Sales to meet monthly budgets. Resolve interpersonal issues within department and escalate if required.

• Sales Coordinator

  • May 2017 - Jul 2020

  Yakima, Washington, United States •Promoted for outstanding performance in our inside sales/customer service department. •Create estimates, sales orders, purchase orders & credit memos. •Do receiving and invoicing on ship directs and non-ship directs for every location. •Work with the yard to schedule deliveries for all in-coming containers. •Create new sku's. •Follow up on orders with customers & salesman. •Assist with open order reports. •Create solutions and ensure a smooth sales process. •Answer… Show more •Promoted for outstanding performance in our inside sales/customer service department. •Create estimates, sales orders, purchase orders & credit memos. •Do receiving and invoicing on ship directs and non-ship directs for every location. •Work with the yard to schedule deliveries for all in-coming containers. •Create new sku's. •Follow up on orders with customers & salesman. •Assist with open order reports. •Create solutions and ensure a smooth sales process. •Answer customers enquiries or connect them to the appropriate salesmen. •Assist with trade shows and scheduling meetings when needed. •Confirm payments, refunds, etc.

• Inside Counter Sales

  • Jun 2016 - May 2017

  Yakima, Washington, United States •Greet customers and assist as needed. •Follow up on customers orders, resolve problems to the customers satisfaction. •Answer phones, take messages, communicate effectively. •Pull orders. •Stock supplies, accurately perform cycle counts as required. •Manage cash register, take payment in exchange of items sold, refunds, etc. •Keep front counter organized and clean.