Experience

H-E-B, Inc.

• United States
• 200 - 300 Employee

• Product Quality Manager

  • Jul 2016 - Present

  Managing key supplier initiatives within H-E-B’s private label division. Managing key supplier initiatives within H-E-B’s private label division.



H-E-B Grocery

• QA Team Leader Meat Plant

  • Nov 2013 - Present



Michigan State University

• United States
• Higher Education
• 700 & Above Employee

• Guest Lecturer

  • Jan 2013 - Present



H-E-B GROCERY COMPANY

• Project Scientist I

  • May 2004 - Present

  Manage operations for the microbiology laboratory. Integral role in research and development of new products. Approve ground beef purchase orders. Support food-borne illness testing by creating and nurturing stock cultures. Oversee recall initiation and administration. Contribute to projects targeting issue resolution and defect elimination for product recalls. Document and deliver laboratory reports covering project results. Streamlined laboratory practices by authoring and updating… Show more Manage operations for the microbiology laboratory. Integral role in research and development of new products. Approve ground beef purchase orders. Support food-borne illness testing by creating and nurturing stock cultures. Oversee recall initiation and administration. Contribute to projects targeting issue resolution and defect elimination for product recalls. Document and deliver laboratory reports covering project results. Streamlined laboratory practices by authoring and updating work instructions and standard operating procedures. Opened new channels for project development by building relationships with manufacturing partners. Delivered cost savings despite seemingly unsolvable problems by finding workarounds that boosted efficiency and reduced excess expenses.

• Laboratory Operations Lead / Recall Manager

  • Jan 2004 - Present

  Train and supervise staff of 5 in microbiological, chemical, physical, and forensic food analysis. Instrumental in workflow-based business decisions and lab commercialization. Lead product recalls for specified at-risk products. Ensure maximum speed, efficiency, and issue resolution for manufacturing plants and retail stores in all recalls. Document and update quarterly recall compliance data. Obtain and track product and recall information in collaboration with store partners, suppliers, and… Show more Train and supervise staff of 5 in microbiological, chemical, physical, and forensic food analysis. Instrumental in workflow-based business decisions and lab commercialization. Lead product recalls for specified at-risk products. Ensure maximum speed, efficiency, and issue resolution for manufacturing plants and retail stores in all recalls. Document and update quarterly recall compliance data. Obtain and track product and recall information in collaboration with store partners, suppliers, and manufacturers. Administer the quality and recall discussion forum. Manage and optimize hurricane deployment packets for QA. Communicate with both regulatory agencies and internal risk solutions teams during recalls to manage compliance data and product liability. Spearheaded a complete overhaul of the internal recall system. Honored with the H-E-B Bold Promise Award for reengineering the recall system. Improved employee training and competency by developing two online training modules and writing store job aids. Removed issues where stores did not receive credit for executing product recalls by simplifying profit and loss procedures for recalls. Reduced costs from recalls by deploying a recall chargeback program. Overcame obstacles to new process implementation by developing innovative methodologies. Eliminated accidental sales of recalled products and improved customer safety by developing a point-of-sale lock that prevents purchase of recalled products. Reduced response time for urgent recalls by deploying new communication methodologies. Established enterprise-wide recall standards by defining and launching the recall business process. Facilitated reopening of stores for community support after hurricanes by managing hurricane deployment for more than 30 partners. Integral role in the initiatives to achieve ISO 17025 accreditation for the product incident laboratory and food forensics team.

• Laboratory Operations Lead / Recall Manager

  • Jan 2004 - Present

  Train and supervise staff of 5 in microbiological, chemical, physical, and forensic food analysis. Instrumental in workflow-based business decisions and lab commercialization. Lead product recalls for specified at-risk products. Ensure maximum speed, efficiency, and issue resolution for manufacturing plants and retail stores in all recalls. Document and update quarterly recall compliance data. Obtain and track product and recall information in collaboration with store partners, suppliers, and… Show more Train and supervise staff of 5 in microbiological, chemical, physical, and forensic food analysis. Instrumental in workflow-based business decisions and lab commercialization. Lead product recalls for specified at-risk products. Ensure maximum speed, efficiency, and issue resolution for manufacturing plants and retail stores in all recalls. Document and update quarterly recall compliance data. Obtain and track product and recall information in collaboration with store partners, suppliers, and manufacturers. Administer the quality and recall discussion forum. Manage and optimize hurricane deployment packets for QA. Communicate with both regulatory agencies and internal risk solutions teams during recalls to manage compliance data and product liability. Spearheaded a complete overhaul of the internal recall system. Honored with the H-E-B Bold Promise Award for reengineering the recall system. Improved employee training and competency by developing two online training modules and writing store job aids. Removed issues where stores did not receive credit for executing product recalls by simplifying profit and loss procedures for recalls. Reduced costs from recalls by deploying a recall chargeback program. Overcame obstacles to new process implementation by developing innovative methodologies. Eliminated accidental sales of recalled products and improved customer safety by developing a point-of-sale lock that prevents purchase of recalled products. Reduced response time for urgent recalls by deploying new communication methodologies. Established enterprise-wide recall standards by defining and launching the recall business process. Facilitated reopening of stores for community support after hurricanes by managing hurricane deployment for more than 30 partners. Integral role in the initiatives to achieve ISO 17025 accreditation for the product incident laboratory and food forensics team.

• Project Scientist I

  • May 2004 - May 2006

  Manage operations for the microbiology laboratory. Integral role in research and development of new products. Approve ground beef purchase orders. Support food-borne illness testing by creating and nurturing stock cultures. Oversee recall initiation and administration. Contribute to projects targeting issue resolution and defect elimination for product recalls. Document and deliver laboratory reports covering project results. Streamlined laboratory practices by authoring and updating… Show more Manage operations for the microbiology laboratory. Integral role in research and development of new products. Approve ground beef purchase orders. Support food-borne illness testing by creating and nurturing stock cultures. Oversee recall initiation and administration. Contribute to projects targeting issue resolution and defect elimination for product recalls. Document and deliver laboratory reports covering project results. Streamlined laboratory practices by authoring and updating work instructions and standard operating procedures. Opened new channels for project development by building relationships with manufacturing partners. Delivered cost savings despite seemingly unsolvable problems by finding workarounds that boosted efficiency and reduced excess expenses.



Food Safety Net Services

• United States
• Biotechnology Research
• 300 - 400 Employee

• Pathogen Laboratory Supervisor

  • Jan 2001 - Jan 2004

  Coordinated testing of client samples. Identified and reported on microbial contaminations. Discussed test results and testing requirements with customers. Approved final reports. Contributed to resolution of issues. Directed the activities of a team of lab workers. Provided team mentorship, guidance, and career progression support. Drove continuous improvement initiatives that significantly overhauled operational procedures and support rapid organizational growth. Instituted more… Show more Coordinated testing of client samples. Identified and reported on microbial contaminations. Discussed test results and testing requirements with customers. Approved final reports. Contributed to resolution of issues. Directed the activities of a team of lab workers. Provided team mentorship, guidance, and career progression support. Drove continuous improvement initiatives that significantly overhauled operational procedures and support rapid organizational growth. Instituted more efficient workflows that supported project integrity. Introduced new test procedures, which became the enterprise-wide standard and still enjoy use to this day. Recovered compliant status by resolving protocol problems and providing comprehensive procedural training for personnel. Pioneered a successful initiative focused on isolating Listeria monocytogenes from food sources.

• Pathogen Laboratory Supervisor

  • Jan 2001 - Jan 2004

  Coordinated testing of client samples. Identified and reported on microbial contaminations. Discussed test results and testing requirements with customers. Approved final reports. Contributed to resolution of issues. Directed the activities of a team of lab workers. Provided team mentorship, guidance, and career progression support. Drove continuous improvement initiatives that significantly overhauled operational procedures and support rapid organizational growth. Instituted more… Show more Coordinated testing of client samples. Identified and reported on microbial contaminations. Discussed test results and testing requirements with customers. Approved final reports. Contributed to resolution of issues. Directed the activities of a team of lab workers. Provided team mentorship, guidance, and career progression support. Drove continuous improvement initiatives that significantly overhauled operational procedures and support rapid organizational growth. Instituted more efficient workflows that supported project integrity. Introduced new test procedures, which became the enterprise-wide standard and still enjoy use to this day. Recovered compliant status by resolving protocol problems and providing comprehensive procedural training for personnel. Pioneered a successful initiative focused on isolating Listeria monocytogenes from food sources.