Experience

Handler Hope Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Salesforce Administrator

  • Jan 2023 - Present

  Salesforce Architect responsible for the full lifecycle of a CRM development and deployment. Design NPSP Salesforce org from scratch to support business requirements and processes. Utilize Agile methodologies, Jira, and Salesforce DevOps for product development. Migrate existing data from a custom Salesforce CRM to the new NPSP org using NPSP Data Imports, Dataloader.io, Dataloader, and Data Import Wizard to maximize use of NPSP functions. Configure Salesforce components and develop… Show more Salesforce Architect responsible for the full lifecycle of a CRM development and deployment. Design NPSP Salesforce org from scratch to support business requirements and processes. Utilize Agile methodologies, Jira, and Salesforce DevOps for product development. Migrate existing data from a custom Salesforce CRM to the new NPSP org using NPSP Data Imports, Dataloader.io, Dataloader, and Data Import Wizard to maximize use of NPSP functions. Configure Salesforce components and develop custom functionality leveraging Lightning Web Components (LWC), APIs, Apex, Visualforce, SOQL, and JavaScript. Show less



Talent Stacker | Salesforce Career Development Program

• United States
• E-Learning Providers
• 700 & Above Employee

• Salesforce Business Analyst

  • Oct 2022 - Dec 2022

  -Gathering/prioritizing requirements, writing User Stories, documenting solutions, refining backlog, tracking in Jira, weekly Sprint reviews -End user training documentation and workshops to ensure understanding and user adoption of customizations -Automations including email templates, alerts, process builders & flows in order to properly solution for business needs - Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing Settings - User… Show more -Gathering/prioritizing requirements, writing User Stories, documenting solutions, refining backlog, tracking in Jira, weekly Sprint reviews -End user training documentation and workshops to ensure understanding and user adoption of customizations -Automations including email templates, alerts, process builders & flows in order to properly solution for business needs - Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing Settings - User Interface Customizations - lightning layouts and page layouts to facilitate user management - Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem - Participating in professional development topics for Salesforce administrator / business analyst Show less



DeKalb County School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Mathematics and Computer Science Educator (9-12)

  • Jul 2016 - Aug 2021

  Stone Mountain, Georgia -Built strong relationships with stakeholders, communicating student progress by presenting data, and offering solutions for extension and remediation as needed -Created accurate and timely reports of student data at regular intervals and used data to drive instruction -Increased staff and student adoption of software technologies by offering informal and formal training -Created solutions for data management and reporting to streamline required reports -Monitored use and solved… Show more -Built strong relationships with stakeholders, communicating student progress by presenting data, and offering solutions for extension and remediation as needed -Created accurate and timely reports of student data at regular intervals and used data to drive instruction -Increased staff and student adoption of software technologies by offering informal and formal training -Created solutions for data management and reporting to streamline required reports -Monitored use and solved user problems with testing and other educational software -Worked with staff members to gather educational software requirements for student learning and remediation, provided data-driven recommendations Show less



Piedmont College

• United States
• Higher Education

• Woodrow Wilson Teaching Fellow

  • Jun 2015 - Jul 2016

  Demorest, Georgia Master of Arts in Teaching (Secondary Mathematics) Fellowship at Piedmont College. One-year clinical student teaching placement in host classroom at North Hall High School.



Technical College System of Georgia

• United States
• Higher Education
• 200 - 300 Employee

• Mathematics Instructor

  • Jan 2014 - May 2015

  Dawsonville, Georgia Mathematics Instructor at Lanier Technical College. Taught Learning Support Mathematics and Fundamentals of Mathematics.



Cox Automotive Inc.

• United States
• Software Development
• 700 & Above Employee

• Business Analyst

  • May 2013 - Aug 2013

  Atlanta, Georgia, United States • Using SAS and R, designed revenue-driving predictive model with team. • Analyzed web data using R in order to gain insight into consumer behavior. • Reported information using map tools, reports, tables, and charts in Excel. • Queried SQL and Access databases and cleaned data in R and SAS.