Crispin A Jebin M

Senior Software Engineer at ASAPP
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, IN

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Experience

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Senior Software Engineer
      • May 2023 - Present

      Bengaluru, Karnataka, India

    • Indonesia
    • Financial Services
    • 500 - 600 Employee
    • Senior Software Engineer
      • Feb 2022 - Mar 2023

      Jakarta, Jakarta, Indonesia Koinbill - Simplified service to offer customers to make prepaid recharges, postpaid bills, internet & water recharges etc. - Designed the entire service from scratch aligning with appropriate software paradigms. - Implemented key features - Integration with payment gateway, Integration with third party etc. Blacklist Users - Feature to match the external blacklisted people to the internal users. - Designed and implemented the entire feature and… Show more Koinbill - Simplified service to offer customers to make prepaid recharges, postpaid bills, internet & water recharges etc. - Designed the entire service from scratch aligning with appropriate software paradigms. - Implemented key features - Integration with payment gateway, Integration with third party etc. Blacklist Users - Feature to match the external blacklisted people to the internal users. - Designed and implemented the entire feature and delivered it on time. - Lead the team, Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Software Engineer
      • Dec 2020 - Jan 2022

      Chennai, Tamil Nadu, India Support Portal - Web based customer service portal, solves customer requests & issues with ease and autonomously. - Implemented entire email to ticket conversion part, identification of existing ticket from emails, handled entire email threading part in back forth communications to customers. - Designed and implemented entire rule engine service that helps stakeholders to create rules for communication, ticket update, logging and web hooks. -… Show more Support Portal - Web based customer service portal, solves customer requests & issues with ease and autonomously. - Implemented entire email to ticket conversion part, identification of existing ticket from emails, handled entire email threading part in back forth communications to customers. - Designed and implemented entire rule engine service that helps stakeholders to create rules for communication, ticket update, logging and web hooks. - Designed and implemented third party escalation service - Pagerduty with support portal which triggers automatic escalations on configured events and back storing the logs using web hooks. Show less

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Senior Software Engineer
      • May 2020 - Dec 2020

      Chennai, Tamil Nadu, India Drafty - Line of Credit providing overdraft facility for customers who can't afford for costly bank loans. - Integrated a third-party communication merchant with the product application for outbound communications - email & SMS. - Migrated the communication module to python3 and refactored the communication component as a microservice. - Aligned with the stakeholders and implemented the decision engine rules for the customer.

    • Software Engineer
      • Mar 2018 - May 2020

      Chennai, Tamil Nadu, India

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Engineer
      • Nov 2016 - Feb 2018

      Chennai, Tamil Nadu, India HiiP - Housing application which helps the below par people to find a property to be rented out. - Developed features like raising legal action, maintenance cost against tenants. - Worked closely with the on-site team in fixing the bugs that has been reported in the tenants, properties module.

    • System Engineer Trainee
      • May 2016 - Oct 2016

      Mysuru, Karnataka, India - Built a model python console application to simulate user bank system - handling users and their balances and transfer funds between users. - Built a web application using .NET framework with UI layer that makes cash deposits, transfer funds, pay bills with merchant and withdraw funds.

Education

  • PSG College of Technology
    Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
    2012 - 2016
  • Evans Matriculation Hr Sec School
    High School Diploma, Mathematics
    2011 - 2012

Community

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