Crispin A Jebin M
Senior Software Engineer at ASAPP- Claim this Profile
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Bio
Experience
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ASAPP
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United States
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Technology, Information and Internet
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300 - 400 Employee
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Senior Software Engineer
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May 2023 - Present
Bengaluru, Karnataka, India
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KoinWorks
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Indonesia
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Financial Services
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500 - 600 Employee
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Senior Software Engineer
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Feb 2022 - Mar 2023
Jakarta, Jakarta, Indonesia Koinbill - Simplified service to offer customers to make prepaid recharges, postpaid bills, internet & water recharges etc. - Designed the entire service from scratch aligning with appropriate software paradigms. - Implemented key features - Integration with payment gateway, Integration with third party etc. Blacklist Users - Feature to match the external blacklisted people to the internal users. - Designed and implemented the entire feature and… Show more Koinbill - Simplified service to offer customers to make prepaid recharges, postpaid bills, internet & water recharges etc. - Designed the entire service from scratch aligning with appropriate software paradigms. - Implemented key features - Integration with payment gateway, Integration with third party etc. Blacklist Users - Feature to match the external blacklisted people to the internal users. - Designed and implemented the entire feature and delivered it on time. - Lead the team, Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives. Show less
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Tekion Corp
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United States
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Software Development
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700 & Above Employee
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Software Engineer
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Dec 2020 - Jan 2022
Chennai, Tamil Nadu, India Support Portal - Web based customer service portal, solves customer requests & issues with ease and autonomously. - Implemented entire email to ticket conversion part, identification of existing ticket from emails, handled entire email threading part in back forth communications to customers. - Designed and implemented entire rule engine service that helps stakeholders to create rules for communication, ticket update, logging and web hooks. -… Show more Support Portal - Web based customer service portal, solves customer requests & issues with ease and autonomously. - Implemented entire email to ticket conversion part, identification of existing ticket from emails, handled entire email threading part in back forth communications to customers. - Designed and implemented entire rule engine service that helps stakeholders to create rules for communication, ticket update, logging and web hooks. - Designed and implemented third party escalation service - Pagerduty with support portal which triggers automatic escalations on configured events and back storing the logs using web hooks. Show less
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GAIN Credit
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United States
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Financial Services
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200 - 300 Employee
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Senior Software Engineer
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May 2020 - Dec 2020
Chennai, Tamil Nadu, India Drafty - Line of Credit providing overdraft facility for customers who can't afford for costly bank loans. - Integrated a third-party communication merchant with the product application for outbound communications - email & SMS. - Migrated the communication module to python3 and refactored the communication component as a microservice. - Aligned with the stakeholders and implemented the decision engine rules for the customer.
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Software Engineer
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Mar 2018 - May 2020
Chennai, Tamil Nadu, India
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Infosys
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India
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IT Services and IT Consulting
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700 & Above Employee
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System Engineer
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Nov 2016 - Feb 2018
Chennai, Tamil Nadu, India HiiP - Housing application which helps the below par people to find a property to be rented out. - Developed features like raising legal action, maintenance cost against tenants. - Worked closely with the on-site team in fixing the bugs that has been reported in the tenants, properties module.
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System Engineer Trainee
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May 2016 - Oct 2016
Mysuru, Karnataka, India - Built a model python console application to simulate user bank system - handling users and their balances and transfer funds between users. - Built a web application using .NET framework with UI layer that makes cash deposits, transfer funds, pay bills with merchant and withdraw funds.
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Education
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PSG College of Technology
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering -
Evans Matriculation Hr Sec School
High School Diploma, Mathematics