Crishell G.
Product Advisor at Buy Metro Pre-owned- Claim this Profile
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Bio
Credentials
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Verified International Academic Qualifications
World Education ServicesMay, 2019- Oct, 2024 -
BASICS.fst Food Safety Training
TrainCan, Inc.Sep, 2019- Oct, 2024 -
Workplace Hazardous Materials Information System WHMIS
Nova Scotia Community College
Experience
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Buy Metro Pre-owned
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Canada
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Retail
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1 - 100 Employee
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Product Advisor
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Jul 2022 - Present
Responsible for providing quality customer service to current and potential customers. Generate leads for potential car buyers and sellers through social media and events. Maintains good communication and timely follow up to our customers. Provides valuable recommendation that meets the needs of our customers. Stays up to date on the current car market condition, specifications of the vehicles under our inventory list, and product knowledge. Helps customers find the best suitable vehicle that match their needs and budget. Show less
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Newfold Digital
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United States
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Software Development
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700 & Above Employee
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Business Consultant, Inbound Sales
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Jun 2021 - Jul 2022
Provides consultation and online presentation to educate small-to-medium businesses on how they can grow their business online through quality website design and content, improved and strategic marketing by search engine optimization and pay per click ads, management of directory listings, and brand recognition. Provides consultation and online presentation to educate small-to-medium businesses on how they can grow their business online through quality website design and content, improved and strategic marketing by search engine optimization and pay per click ads, management of directory listings, and brand recognition.
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Store Associate
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Nov 2019 - Jun 2021
As a store associate, our duties include working on store sales floors performing various merchandising functions and providing quality customer service, welcoming customers to the store, stocking items on racks and shelves, ringing up customer purchases at the cashier, and assisting customers to locate merchandise. As a store associate, our duties include working on store sales floors performing various merchandising functions and providing quality customer service, welcoming customers to the store, stocking items on racks and shelves, ringing up customer purchases at the cashier, and assisting customers to locate merchandise.
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Al-Futtaim
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United Arab Emirates
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Retail
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700 & Above Employee
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Service Advisor
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Dec 2014 - Aug 2019
As a Service Advisor assigned for Fleet customers, we ensure fleet customers are provided with a personalized experience. It is our task to keep a good relationship between our loyal customers and the company by giving our sincere attention and care. My duties include providing excellent customer service, job explanation, communicating with the workshop job requirements, creating accurate job description in SAP ERP and analyze the vehicle history, assess the needs and offer a solution based on technical estimate and warranty recommendations, coordinate with the parts department and other vendors, provide accurate estimate, prepare warranty required documents and submit in the assigned department, liase with sales and corporate department, follow up and communicate status update/report on our fleet clients via phone, email or in-person, monitor and prepare work-in-progress report, negotiate a win-win deal on all parties when complaints and operation issues arise, ensure that the kodawari process are maintained on each task, and provide the best service possible drawing inspiration from Toyota Way and AFM standards. Show less
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Customer Reception Host
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Oct 2012 - Nov 2014
To ensure that customers are attended to and received with the highest level of Customer Care, assess and identifies customer needs and introduce benefits of relevant services and products, captures all relevant details and enter them in the customer receiving form and effectively hand over the customer to service advisor, coordinates with site drivers to ensure a smooth and efficient operation, and adheres to Kaizen and Kodawari principles.Selected as the super-user and trainer for reception personnel on Vehicle Tracking System (RFID), and also became Team Leader that assists in supervising the reception, preparing and submitting reception and delivery reports, and performance evaluation. Show less
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HANMAEK UAE FZ LLC
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United Arab Emirates
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Architectural and Structural Metal Manufacturing
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1 - 100 Employee
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QC Secretary / Receptionist
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May 2012 - Sep 2012
Ensure Quality Assurance requirements are followed through reports preparation and communicating quality report analysis to site engineers and foreman. Prepared steel structure reports and filing documents. Organize and welcome company guest. Ensure Quality Assurance requirements are followed through reports preparation and communicating quality report analysis to site engineers and foreman. Prepared steel structure reports and filing documents. Organize and welcome company guest.
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Philippine Airlines
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Philippines
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Airlines and Aviation
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700 & Above Employee
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Customer Service Associate
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Jul 2011 - Oct 2011
The duties of a Customer Service Associate include welcoming and greeting customers, admits and check-in passengers and verifying ticket and travel documents such as passport and visa, notes customer's request and carefully input these details in the check-in system, handling customer complaints, performs boarding announcement at the departure gate, assists in smooth boarding procedures, adheres to airport operation guidelines for safe and secure flight. The duties of a Customer Service Associate include welcoming and greeting customers, admits and check-in passengers and verifying ticket and travel documents such as passport and visa, notes customer's request and carefully input these details in the check-in system, handling customer complaints, performs boarding announcement at the departure gate, assists in smooth boarding procedures, adheres to airport operation guidelines for safe and secure flight.
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Philippine Airport Ground Support Solutions, Inc.
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Philippines
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Airlines and Aviation
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200 - 300 Employee
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Passenger Service Agent
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Sep 2010 - Jul 2011
A Passenger Service Agent provides assistance and related customer services at the counter, gate and baggage areas. Duties include servicing customers by performing meet and greet, check-in, aircraft boarding and deplaning, ticketing, baggage service, public announcements, providing connecting flight information and guidance. Applications used Singapore Airlines check-in system and MS Office. Attended training for Dangerous Goods Awareness - Category 9 / Human Factor A Passenger Service Agent provides assistance and related customer services at the counter, gate and baggage areas. Duties include servicing customers by performing meet and greet, check-in, aircraft boarding and deplaning, ticketing, baggage service, public announcements, providing connecting flight information and guidance. Applications used Singapore Airlines check-in system and MS Office. Attended training for Dangerous Goods Awareness - Category 9 / Human Factor
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ePLDT Ventus
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Reservations and Sales Agent
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2010 - 2010
As a Reservation and Sales Agent, our duties are to handle reservation and ticketing for Philippine Airlines including schedule and fare inquiries, flight booking, change or cancellation of booking, issuance of tickets, advance seat reservation, flight disruption handling, notifying passengers in cases of schedule change, and identifying passenger needs for special request for medical or special meal request. Offers tour bookings and packages. Provide services to our Mabuhay Miles members (PAL loyalty program). Show less
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Education
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2019 - 2021
Nova Scotia Community College
Diploma, Culinary Management with Honours, Co-operative Education -
2003 - 2008
St. Scholastica's College, Manila
Bachelor of Arts - BA, Political Science with Specialization in International Relations -
1999 - 2003
St. Mary's College of Meycauayan - Meycauayan City
High School Diploma, General Studies
Community
