Cyril Ravi

Customer Care Specialist at Gigadat Inc
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Location
CA

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5.0

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I am certain that Cyril is going to continue to do great and creative things in his future. I highly recommend him for any middle management position in the hospitality industry. He is talented, caring, intuitive, dedicated, and focused in his pursuits. Cyril consistently seeks out constructive feedback from all stakeholders so he can improve his professional ability, which is a rare and impressive quality in a value based manager and leader, Cyril is truly a stand-out individual who will impress everyone he meets. All the best in your management career. Dr. Bimal S Naidu.

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Experience

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Customer Care Specialist
      • Jan 2021 - Present
    • Retail
    • 700 & Above Employee
    • Seasonal Event Outfitter
      • Nov 2020 - Dec 2020
    • Canada
    • Freight and Package Transportation
    • 700 & Above Employee
    • Letter Carrier
      • Oct 2019 - Aug 2020
    • Construction Landscaper
      • Mar 2018 - Jun 2018

      • Built interlocking stone patios, retaining walls, water features, fences, decks. • Cart and spread topsoil and other materials. • Worked under pressure and tight deadlines. • Worked with various hand and power tools safely and efficiently • Assisted with site inspections and site clean-ups • Built interlocking stone patios, retaining walls, water features, fences, decks. • Cart and spread topsoil and other materials. • Worked under pressure and tight deadlines. • Worked with various hand and power tools safely and efficiently • Assisted with site inspections and site clean-ups

    • Canada
    • Education Administration Programs
    • 1 - 100 Employee
    • Auditor and Instructor
      • Nov 2017 - May 2018
    • Canada
    • Security and Investigations
    • 700 & Above Employee
    • Security Officer
      • Feb 2017 - Nov 2017
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • May 2016 - Nov 2017

      • Create a safe and comfortable working environment for employees and visitors on client sites. • Perform patrol duties within assigned areas to deter theft, vandalism, fire and completing reports as needed. . • Provide access control for major events. • Escort large amounts of money onto and off client sites. • Supply information to visitors/ patrons when needed. • Provide surveillance from static positions over long periods of time • Attended workshops on Cultural Diversity and Engaging Vulnerable People (provided for by the Calgary Drop – In and Rehab Centre) • Participated in joint exercise with Calgary Police Service Public Safety Unit. • Successfully completed courses and certified for Event Pre-Screening, Basic Officer Safety, Traffic Management and Direction, Crowd Safety for Security Professionals. Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Overnight Freight Associate
      • May 2015 - Oct 2015

      • Stocking merchandise to ensure 100% stock • Building end caps and promotions • Communicating with other freight team members and inventory management associates to ensure all products are stocked properly • Licensed as order picker and electric jack operator to move freight safely from designated staging areas to overheads and back • Stocking merchandise to ensure 100% stock • Building end caps and promotions • Communicating with other freight team members and inventory management associates to ensure all products are stocked properly • Licensed as order picker and electric jack operator to move freight safely from designated staging areas to overheads and back

    • Customer Service Courier Representative
      • Dec 2014 - Dec 2014
    • Canada
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Recruiter's Assistant - Contract
      • Nov 2014 - Nov 2014

      • Delivering and picking up all incoming and outgoing packages to and from clients located within the sight in a timely and orderly manner. • Ensuring all outgoing packages are entered correctly into the shipping log and corresponding documentation is attached to packages. • Delivering and picking up all incoming and outgoing packages to and from clients located within the sight in a timely and orderly manner. • Ensuring all outgoing packages are entered correctly into the shipping log and corresponding documentation is attached to packages.

    • Practicum - Recruiter's assistant
      • Sep 2014 - Sep 2014

      • Shadowing and screening clients’ and candidates’ update calls. • Making reference calls regarding candidates to be forwarded to clients. • Extensive use of MS Office programs (specifically One Note, Excel, Outlook and Word for building marketing list, client/candidate profiles, general information, and contacts. • Paper and electronic filing (including document scanning and imaging, electronic-document quality control, shredding • Performing Front-Office duties - Provided efficient client and candidate services. • Learning the functions of CRM (Client Records Management) – Advanced find and data entry functions, monitored changes, updated and referenced. • Enhanced my Time Management and Organizational skills Show less

    • Brazil
    • Computer and Network Security
    • 200 - 300 Employee
    • Produce Clerk
      • Jun 2013 - Dec 2013

      • Customer service, special orders, prepared the sales floor, replenished supplies, Inventory control, sanitation, safety. • Delivering orders efficiently, on time and according to specifications, • Maintaining produce quality and presentation standards within a consistency based framework • Ensuring that prep was completed in a timely and efficient manner • Maintaining a clean and organized work area • Cleaning and storing produce appropriately • Was aware of food cost, portion and waste controls Show less

Education

  • CDI College Calgary
    College Diploma, Hospitality Business Management
    2013 - 2014

Community

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